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February 2024 by Ann Thompson
Great place
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October 2023 by Trish
Curry is an excellent person to work with.
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May 2023 by Pamela Foust
As always Dean helps every way possible to handle the problem
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March 2023 by Trish H
Curry is an excellent person to work with.
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May 2022 by Rachel W.
BE PREPARED FOR A LONG RIDE!!!! DO NOT DEAL WITH THIS DEALERSHIP!!! We went to the dealership on a Thursday to test drive a truck. When we finally got to test drive it we didn't even make our first turn without the wheel rubbing. They still insisted on us taking it for a spin. Also when we got back, we found that a lot of the vehicles out on display were sold so we couldn't test drive those. They advised us that they had a fleet of trucks coming in that they would need to check into inventory but would be ready for us to see on Monday. They let us know Friday that one of the trucks was available to test drive Saturday and they would have it ready for us. We went in around 2:00 to test drive this truck and saw our sales rep but he never greeted us and went to go search for the truck because it wasn't ready even though we were told it would be. Infact the sales rep, ROB took 20 minutes trying to locate the truck and we were limited on our time anyway. He found the truck eventually but needless to say we wasted our time and gas because we didn't have the time to test drive it. Come to find out the truck was already sold. So he would have put us in a truck to test drive that was already sold to someone. He let us know Monday of another truck and we went immediately to go test drive. We loved it but things were said that just didn't add up right when we got the Carfax. And when we questioned it, we were told different. We decided to overlook this and go ahead with the application on Tuesday. Well now it's Wednesday and we were told the truck would be available TODAY by Robert. But now after speaking to Rob this afternoon, it's now not going to be ready until tomorrow (Thursday). This dealership has done a lot of stuff backwards than any other dealership we have dealt with. And the process has taken so much longer. The excuses have been that they have been held up by other customers. SERIOUSLY!!!!!! We are YOUR CUSTOMER!!! In the end, we called and told them we were out and didn't want the truck anymore. That we keep getting excuse after excuse after excuse. They clearly don't care about the value of the vehicles nor their customers....at least those that are customers but they don't see them as one because they aren't present.BE PREPARED FOR A LONG RIDE!!!! DO NOT DEAL WITH THIS DEALERSHIP!!! We went to the dealership on a Thursday to test drive a truck. When we finally got to test drive it we didn't even make our first turn without the wheel rubbing. They still insisted on us taking it for a spin. Also when we got back, we found that a lot of the vehicles out on display were sold so we couldn't test drive those. They advised us that they had a fleet of trucks coming in that they would need to check into inventory but would be ready for us to see on Monday. They let us know Friday that one of the trucks was available to test drive Saturday and they would have it ready for us. We went in around 2:00 to test drive this truck on Saturday and saw our sales rep but he never greeted us and went to go search for the truck because it wasn't ready even though we were told it would be. In fact the sales rep, ROB took 20 minutes trying to locate the truck and we were limited on our time anyway. He found the truck eventually but needless to say we wasted our time and gas because we didn't have the time to test drive it. Come to find out the truck was already sold. So he would have put us in a truck to test drive that was already sold to someone. He let us know Monday of another truck and we went immediately to go test drive. We loved it but things were said that just didn't add up right when we got the Carfax. And when we questioned it, we were told different. We decided to overlook this and go ahead with the application on Tuesday. And was told that the truck would be delivered to us today (Wednesday). Well now it's Wednesday and we were told the truck would be available TODAY by Robert. But now after speaking to Rob this afternoon, it's now not go
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November 2021 by Chad W.
I hate dealerships. I always feel like they are trying to cheat me or add on extra fees. I have looked a lot, but haven't bought from a dealership in 20 years. I usually buy from individuals. So I stop here to look at a car for my wife. I was treated like a valued customer. I bought the car in Brownwood. They delivered it to us in Abilene. That's old fashioned customer service. I may buy from them again. I was really impressed. I wasn't buying a 60k truck, either. I bought a 2011 Avalon. They treated me like I was buying a new Cadillac. They were so awesome. Really made me feel special.
