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July 2024 by Randall Smith
Greg gives excellent customer service and is attentive to our needs. He provided all the information we needed to successfully setup our internet air.
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July 2024 by LK
I was greeted the second I walked in. Drae Metz was excellent, friendly, professional, patient, kind and thorough! I just moved here and he helped me switch to ATT. My old carrier was terrible, to say the least, to deal with, but he took care of everything so well! I'm sure he needed a well deserved break AND lunch break when I left because my old carrier took up a lot of his time, but he was always positive! Even Manny, the manager, was great! He runs the store superbly! This store is top notch! I will definitely recommend it to everyone and I look forward to future visits with them! Outstanding customer service!
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July 2024 by Tony Vega
Great place to do business ?
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July 2024 by Cheryl Amelang
We have been with AT&T for over 20 years. Recently, Bobby, in the Brenham store, helped us for the second time with our account and additional phones. He is very personable, remembers details, and is super helpful every time we are at the store. Highly recommend Bobby!
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July 2024 by LiAn Pennington
Very kind stay off very helpful. Parking, okay. Working with them was easy and did not take long lots of agents, not a long wait. Phone service excellent.
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May 2024 by Lisa Mccasland
Managers and Trey were very kind and professional!
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May 2024 by Sheryl D
We were there about 5 minutes before being approached. Which is fine. They were busy as usual. However, when one of the guys came over to take our name, he told us he would be wrapping up the customer he was with and we would be next. As he finished, another "quick sale" customer walked in and he waited on her instead. After spending 10 or so minutes with her, he walked to the back without a word to us. I guess for lunch. Shortly, thereafter, Drae came out and called our name. He was Great!!! More communication from the first guy would have been nice. Don't tell someone they are next, if they won't be. However, as I said, Drew was great. Excellent customer service from him!
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May 2024 by Mark Mikeska
They are always very patient and take care of your needs. Very knowledgeable about the products. Wouldn’t go anywhere else.
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May 2024 by Pamela Jackson
Sad that we had to drive to this location from lagrange where we had a bad experience. Drove to Branham to pay a bill. I appreciate the service at this location although I have a bad taste from AT&T Lagrange and your corporate customer service. Keep up the great work Brenham!
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May 2024 by Jeff Wagner
Service at AT&T with Vicki Rudloff is perfect every time wouldn't ever go anywhere else very pleasurable experience.
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May 2024 by Robert Lewis
The best
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May 2024 by Betty Meurer
Greg went above and beyond to help me. Cannot praise him enough
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March 2024 by Justin Jersey
Went into store and sold us extra 2 hotspot lines, when got bill it was double what it should have been. Tried calling because we were out of town and literally impossible to get a hold of someone. Then when I went in store they told us they can’t fix and take the lines off even though they could add them. Then an associate told us that they would get the store manager to delete the extra 2 lines and that was 4 days ago. Very disappointing. Still have not been taken off.
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March 2024 by Angie Espinoza
Great customer service and unbelievable deals!!
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March 2024 by Jackie Hiett
My brother passed away unexpectedly and they have been nothing but helpful through the whole process. Great bunch of folks at the Brenham AT&T store and install.