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March 2023 by Sylvia West
My favorite appliance store in Texas! Thanks to all of you at Buddy’s my life is so much easier! The employees are ALL very friendly and professional.
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November 2022 by greg sobota
david in sales,very professional & helpfull, installation guy (hunter) explained equipment functions in detail. no big box store will come close to Buddy's Appliance
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July 2022 by Carlson H.
The person who did the installation told me that the brand he installed was " crap ", therefore would not try to repair it. And I got charged a pretty penny for this technical opinion.
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May 2022 by Leah L.
Worst customer service. How is this still in business? I've bought several appliances from Buddies when my home was built and most of them have had to be replaced within 2-5 years. This includes my dishwasher and a very expensive fridge. Today I called to have a service tech for my washer come out, and the customer service woman laughed at me for expecting my washer to last more than just five years. I'm glad this is something that is funny to them. Normal people need and deserve to have decent, long lasting appliances.
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August 2021 by Jeremy Perkins
We purchased all of our appliances for our new home from Buddy's in Brenham. First issue was they incorrectly installed our ice maker which we had to have a factory repair technician come out and reinstall. Second issue was 2 months after receiving our dishwasher we began having issues with it. This was in April, was told by Buddy's that there was nothing they could do and would have to wait for the manufacturer to repair. It is now almost August and it is still not fixed. Last time I spoke to Buddy's was told we could purchase another dishwasher. I WILL NEVER PURCHASE ANYTHING FROM THEM AGAIN. Use them at your own risk.
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August 2021 by CDV
Great group of people. Extremely helpful.
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June 2021 by Paul Lockett
Wonderful friendly helpful staff. Much better customer service than the big chain stores, a better selection...just about any type appliance wanted, and the prices are the same!!
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April 2021 by Marvin Moon
Had four appliances delivered this PM. Brantley and Dre were outstanding. In their work all appliancesvwere installed with a smile. Buddy you need to hang on to these two gentlemen. Thanks again.
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November 2020 by Rick Sanchez
Better prices than lowes/home
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October 2020 by Megan K.
I would give zero stars if I could. The worst customer service I have ever experienced. We bought all new appliances from Buddy's three years ago. And each one has had numerous problems. So not only did we have issues with all 4 pieces of equipment, but we were treated beyond poorly. We will NEVER use or recommend this company again.
