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April 2024 by Jason S.
My favorite place to go for any tire troubles. Always a very good experience at the discount in brenham. Very well managed too
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February 2024 by Diana S.
I was driving from Austin to Houston and realized my tire was losing pressure and had a huge nail on my tire. I found this discount tire close by, and their customer service was excellent as well as expeditious. I highly recommend this location, even though I don't live in Brenham.
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December 2023 by Korbin Scott
Usually best prices on tires and most convenient with appointments and my work schedule.unfortunately can't take my vehicle in because of it being manual and lowered. But taking just the wheels in works just fine.
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December 2023 by Andy Eis
I was driving through Brenham on my way back to Austin and I could hear I had a nail in my tire and didn't want to risk a blowout in the middle of nowhere. It was close to closing time, but they told me to come on in. To my surprise, fixing a puncture was a FREE SERVICE! The technicians were class acts on top of that and all getting along really well, probably because it was time to close up and go home! Great job there, team.
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November 2023 by Rick Gregory
I had a low tire on Nov. 2. Went to discount tire in Brenham TX. They checked my tire and added air. The associate was great. He told me that if the issue returned they could check for a leak. Today my tire was low again. I went in to have it checked. They took my info and said it would be just a bit. I received a text with a tracker said it would be an hour. An hour went by. I asked the associate how long? He said another hour minimum. I said I had an appointment. His response was “YOU WANT YOUR KEYS?” I took my keys and left. What a way to treat a customer. I would have had to wait 2 and 1/2 hours maybe longer. There were 2 other customers that were frustrated as well. One said the got there at 9:30 and he was still there. The other made an appointment and was waiting anyway. They need to get their act together and be consistently nice and reliable.
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September 2023 by Eric Kolber
Always friendly, get you in and out but they forgot one of my tire valve caps, otherwise I would have given them a 5
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September 2023 by Denise W.
i took my car to have a tire checked as my low tire pressure light came on in my vehicle. I was told a 45-minute wait, promptly received a text saying it was in line, then another text when it was moved to service bay. 30 minutes passed, then 40, then a text saying my car was ready. I went to the counter, was told a nail was moved, tire was patched. When I asked for the amount I owed I was told it was free. Keep in mind, I was not a previous customer. The employee told me repairs like mine are free. WHAT??!!! This level of customer service does not happen often. I have already told four friends who live in the Brenham area and will continue to tell people what a great experience I had today. Thank you, guys. Really. Thank you.
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September 2023 by Who Ya (Blargy)
Service was excellent. I was able to get a rear set of tires for my truck close to the end of their time of operation. However, they were able to get my truck all up to par just in time for raining weather. Very glad I went here.
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September 2023 by Tussy N.
I have used Discount Tires for our tires for over 12 years. I knew my tires were wearing so I stopped in to have them analyzed. Jordan, the service representative, came out to meet me in the parking lot and then checked the tires with a device which indicated the need for replacement, not necessarily immediately, but soon. He discussed options with me and provided a cost comparison. I agreed to the purchase and was given a time frame for installation. A text came to allow me to track how long it would take and sure enough, they were 20+ minutes early on the estimated time. The only issue was that the service rep didn't discuss the option of the certificate of refund or replacement, a $52 per tire charge in addition to the purchase cost, it was automatically included.
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August 2023 by Charlsea Kirkman
I’ve visited this Discount location many times over the last few years I’ve been in the area. The staff are very friendly and honest! I never feel as if they are trying to upsell or pressure me to upgrade, etc. I have always had an excellent experience. The staff are also great about making you aware of small car problems that might need attention, even though its not really their job to do so. I really appreciate the care and attention they give their jobs!
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August 2023 by Thomas Thrash
Super friendly staff and great prices.
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July 2023 by George W.
I have always recommended Discount Tire to all my family and friends. This is the first time that I have not been happy. I replaced my wheels on my trailer since I found out that two of them were bent. (Mental note, don't loan out trailer anymore.) The gentleman (Kameron) who was doing the job tried to install a new (Bent) rim. The same one I refused 3 days earlier. Then when he did put the correct rim on the tire, he wasn't going to balance it. I'm sorry but I always want all tires/rims balanced. I know it's hot today, and it's late in the day, but come on man.
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July 2023 by Brittney Junquera
I had heard good things about this location, so I made an appointment to get new tires and I ended up waiting 1hr and 45min until they were ready to take my car to the bay. I ended up telling them I needed to leave and that I’d come back in the morning. I came back the next morning and I was in and out in minutes. A couple days later I got a call saying that they were refunding one of the tires to try and make up for the time I had wasted there. I really appreciated the professionalism and consideration to repair the mistake. This location is redeemed in my book!
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July 2023 by Bailey Paul
Discount is usually good but I am wary about returning to this location. I have video on dashcam of them harshly dropping my car’s wheels on the floor, and now yesterday one of the technicians broke the shifter on my roommate’s car. They are covering the repair, but their technicians are being too aggressive with customer’s cars.
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July 2023 by Shelia Endsley
I was two hours from home. I can always count on Discount Tire to help me. I got lucky, I pulled over to search for them and they were less than a minute away. They helped me and were very polite. I have always used them for everything with my tires
