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March 2024 by patty ogden
This was the worst McDonald's I have ever been in in my whole life. They did not even have a ladies room. Everyone has to use the men's room. I found myself walking into the men's room, I closed the door which did not have a lock on it. I walked past a urinal and proceeded to the stall. I was extremely delighted to see is that the stall door did have lock on it. There was toilet paper all over the floor overflowing from the garbage after all that the new cashier messed up my order.
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March 2024 by DJ OG Chill
This location has very easy in and out access. It is located on a strip that has a Kroger, Pizza Hut, Hallmark Store, UPS and others. Across the street is a Domino's, Panda Express, and Subway. This McDonald's can get very busy and has a single ordering lane which at peak times will direct you into two lanes and of course no matter if there are a dozen cars or you are the only car, if the order is not immediately ready upon arriving at the window, you will be directed to pull up and wait at the first or second line (I still don't understand this if there are no other cars behind you, is there a presence sensor that makes their serve time not meet quota). Anyways, the service here is fast and accurate, and the staff are very friendly and nice, I highly recommend getting meals at this location if you are in a hurry!
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March 2024 by Taylor Locke
We waited in the drive thru line for nearly twenty minutes before giving up. There were only 4 cars in front of us. We had enough time for my wife to walk to the HEB, shop, checkout, and come back *and then* for me to take my two sons into the bathroom (which was disgusting.) Yet after all of that, we still hadn't even placed our order. So we drove off and went across the highway to the Whataburger instead. We made it through that line in just a few minutes.
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February 2024 by Mia Alvarado
i’ve never felt the need to leave a complain but this is worst mcdonald’s i’ve ever been to, customer service inside is the worst. The women who took my order looked and sounded like she was on some type of drug. She got my order wrong twice and had attitude for no reason. It was overall just a bad experience. I wasn’t able to get her name but she was a white women around her 30’s. everything else was fine i guess.
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February 2024 by Breaking into the business of acting. “Mino Hafsi”
This location in Brenham, Texas is absolutely rude and the food was gross. My family got sick off of it. Will not ever go back or
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February 2024 by Ramona Martinez
Always smiling faces love
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January 2024 by CODY MILLS
Not overly happy. We didn't get the two sandwiches we ordered. Went to the counter to get them corrected. They said they no longer correct sandwiches after they are opened. However we were allowed to order new sandwiches to replace the sandwiches they didn't make.The manager apologized for the new rules.Sad. Especially for the price and what they are paid to work now.
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January 2024 by John DeBlanc
Horrible food. Soggy fish sandwich and ice cold nuggets. Do yourself a favor and go to another McDonald'
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January 2024 by Asad Abbas
fries were way too salty and i didn’t even get the sauce i ordered and on top of that it took 20 minutes to just get those 2 items.
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January 2024 by Tomeka Phillips
Absolutely horrible service....not organized at all..staff is all over the place...never have door dash orders ready...spoke to General manager and nothing is still done about it.
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January 2024 by Jon Lanclos
The big Mac seems to be getting smaller and smaller each year (I like big buns) and our fries weren’t that fresh otherwise, this is a five star
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January 2024 by Clarissa Guerrero
If I could rate this McDonald’s a zero I would people here are so rude and unprofessional I’ve came here a few time and it’s always been the same unprofessional
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December 2023 by Rob J
Nice job, went through drive-through. The lady taking orders was very friendly. Fries needed salt, but the food was hot and fresh at 12:45.
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December 2023 by Lacey Deaton
Well this was the first time and experience that was far from customer service. I asked for a bbq sauce and was told um we charge for that and there is nothing I can do at this window..... which I have paid for sauce at the window multiple times before. So much for being excited about French fries!Customer service training much needed with young dude working at this location/pick up window at 6:45pm with brown hair.Nest review I could give...
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December 2023 by Clay Sparks
There's nothing quite like posting hours whether on the web, social media, or on the door that contradict actual hours of operation!! This place is never open when they say they are.
