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October 2023 by Nichole Browning
We do our beginner dog training with Ash here we every Saturday. Ash is wonderful worth the dogs and our Rosie has really come a long way since she began training with Ash at 17 weeks old!!!
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September 2023 by James Johnson
I took my dog in for grooming. Sat it up way in advance. Woke up early on a Saturday to drop him off, as I am ready to hand him off she says "oh, he just had his rabies shot? We require 24 hours for the animal to recover" so I had to take my dog back home and get up early again the next morning to repeat the same process. I work nights. I think these questions and information should be asked as you are booking the grooming, not when you go to drop off.Aside from the above, they do groom my long haired dog very well so I still give the Brenham store 5 stars.
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September 2023 by Sid A
Every time we need something for a dog, there’s service is excellent and they always have all we need
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September 2023 by Cindy K.
Place is dead, no business. Out of Betta fish, display empty, the fish tanks were clean but I saw many fish that had clamped fins and not healthy, poor selection. Live aquarium plants were mostly discounted and dying, selection limited. Does Petsmart have a dress code for employees? I read online it's Petsmart polo shirt and khaki pants or blue jeans. One employee had bright color dyed hair, one guy wearing sunglasses, longer hair, unkept. Quoted from an online source -" Additionally, the dress code at PetSmart requires that employees have excellent personal hygiene and maintain a high degree of professionalism in their appearance"- all but one lacked ANY professionalism, I was quite shocked at how they looked! The "few" employees that were there, did not help us in aquatic/fish department. I don't recommend this location based on the grungy looking employees, lack of healthy fish or lack of fish and no service.
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September 2023 by Lisa Mccasland
Ash has been great with my dog very knowledgeable training going well.
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July 2023 by natalie barrera
The employees are friendly, attentive, and knowledgeable. Recently, I've struggled with getting water from my fish tank clear. A friend recommended that I take it up to PetSmart to have it tested. I wasn't even aware that this service was available. I did as he recommended and sure enough they've we're able to make suggestions to get the water clear. The employees were very knowledgeable and eager to help.
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July 2023 by mike catlin
Great friendly staff. I wish prices were a little more reasonable but hey, what can you do? They recommended a dog food that was probably about 10$ more than what I get at HEB, but my dogs seem to like it 2x as much, so that's a W in my book.
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July 2023 by JASON GOLDEN
We had a wonderful experience at the Brenham PetSmart, where we adopted a green cheek conure and a canary the same day. The staff was friendly, engaging, and seemed genuinely excited to see these two gorgeous birds finding a home. We later did a DNA gender verification test on the conure, with a female result. We've named her Brenda as a tie to Brenham.?
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July 2023 by Gloria Frey
The cut they gave my Scruffy was good but I specifically asked for fragrance free which he was not.l
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June 2023 by Ronnie Evans
This PetSmart is in a relatively small town and you get that vibe as soon as you walk in the door. When they ask what kind of dog I had I could tell they were genuinely interested. I was told what their dogs favorite things were and unlike city stores I was led in that direction even tho it wasn't the most expensive items in the store. I would go out of my way to shop there again.
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February 2023 by Armando Ruiz
Staff was kind and welcoming and easy to talk too.
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February 2023 by T Michelle Stalcup
i've shopped here maybe 4 times since they opened. having enjoyed the hobby of fresh water tanks for several years, my purchases have included fish, fish food, aquarium water additives, plant decor, etc.not only is their selection of fish minimal at best, there have always been at least 4 or 5 empty tanks. furthermore, there has not been a single time when i've purchased fish here that one or more didn't die within 24 hours.
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February 2023 by Chris behan
The young lady that is usually at the front counter is so friendly and happy.
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January 2023 by Posey Roe
By far the nicest petsmart I’ve been to! The employees are above and beyond helpful and kind. It’s always a good experience shopping at this location…thanks guys!!
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January 2023 by Cam Corgey
Take my dog every 5-6 weeks for a bath and nail grind. She loves the staff!!
