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February 2024 by Rufus Flurry
I can understand when a medication is not in stock and has to be ordered. I have an issue with not being contacted I have an issue with being told that if I want to get it from somewhere else I have to be the one to find it. When making contact with a different CVS they were able to tell me the system says no one in the area has it. Why couldn't the Bridge City store do this and keep me from having to search everywhere?
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February 2024 by Hunter Newby
Very convenient location, insanely difficult to deal with as soon as there’s a glitch in their system. I’m going on day 3 of being stuck in the middle of a he said she said because they don’t have a medicine in stock, and I can’t get my prescription back so I can go somewhere else.
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December 2023 by Matt Williams
This pharmacy has the kindest person (Joel). He has always been so quick to help and not be an inconvenience.Both med requests were short on time and he went out of his way to get them with a smile.
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December 2023 by Alyssa Wilson
The blonde haired girl the the pharmacy is very nice and super helpful
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November 2023 by stevie vasquez
Employees are always nice and ready to help love going to cvs to use coupons on snacks or detergent ??
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August 2023 by Tony Montoya
They take to long and don't pay attention to customers
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May 2023 by Jack Everette Baker
Within 12 months this pharmacy has went from a nightmare of a pharmacy and easily the worst pharmacy I ever used to my absolute favorite. They have really turned it around and it has actually become a pleasure to walk in and see if Mr Joel is in. Fantastic pharmacy.
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January 2023 by Lee Hughes
Pharmacy staff acts like customers are a burden, no sense of customer service, stay on hold 20 minutes on the phone, pull up to the drive thru window still on hold on the phone and wait another 15 minutes in drive thru before being acknowledged. Either hire more people or train the ones that are there.
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December 2022 by Clay Matt Jr.
Put you on hold forever never have meds in stock
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November 2022 by Iris Contreras
WORST pharmacy to call in meds I work for a Plastic Surgery Office and this is unacceptable... will keep you on hold for ever or drop your call. Not professional extremely rude. DO NOT COME HERE! Call Walgreens in the area soooo much nicer!
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November 2022 by Jessica Hughes
This is the worst pharmacy I have every called. The pharmacist will swear at you and hang up. Incredibly unprofessional. He should not be allowed to speak with ANYONE. Go ANYWHERE ELSE!
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September 2022 by Newton B.
Horrible customer service. When you call you go through a dreaded menu for what feels like 10 min. Only to be hung up on multiple times by the pharmacist. Walgreens it is!
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December 2021 by Deborah Griffin
CVS in Bridge City, Texas is by far the worst pharmacy I've ever dealt with. My doctor sent over a prescription at 9 am. I arrived at CVS at 6pm and was told they were still working on the order. There is NO EXCUSE for that!!!
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September 2021 by Chandra Smith
Easily the worst pharmacy in town. I have no idea why I keep coming here. It is NOTHING but problems. Currently have been sitting in the drive through for over 35 minutes, and I already expect to get to the window to hear some excuse why they haven't gotten to filling it. If you can, avoid at ALL costs.Edit: Totally predicted it... after waiting at the drive thru for 45 mins I get to the window where she tells me they haven't filled the script even though it was called in over 4 hours ago. Shw told me they are short staffed. So here I am two hours later back here standing in line while the guy in front of me has been arguing with the pharmacist for almost 10 minutes now about what supplies he needs with his prescription. Hoping one day I'll actually get my child's script.
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September 2021 by Patricia S.
We have used CVS for 4 years, in the last year they became impossible to do business with. For Example; (1)They send you text that your prescriptions are ready and you get there and 1 of 2 are ready and it will take another hour for 2nd prescription , (2) takes 1.5 days to get a prescription, this happened 4 times, (3)you go in there and stand in line for 30 minutes with people that do not have masks on, this happens repeatedly, (4) drive is long waits, testing for Covid takes priority over picking up prescriptions. If you question anything, COVID is the reason. Last weekend i went in there on Sunday and they were short staffed, I stood there over and hour and left. What really pushed me over the edge - I had prescription called in on Tuesday 10:am and they still had not filled prescription by Friday at 3:p.m. - I had to get ugly and they said it would be ready in an hour. I went to pick it up and they had run on my insurance and I asked them to run on GoodRX - it was cheaper. You see they are out of network for me. I checked before I left home the cost and it was cheaper with Good RX. When they ran it they said it was same and I said ok will take it - she waited on another drive up customer that came after me to other line and I just drove off after 34 minutes. I called another local pharmacy to have my prescriptions transferred and that pharmacy told me that they won't answer phone most of time and if asked to transfer prescription they do not have time. I have to call all our physician's and get new prescriptions. STAY AWAY FROM CVS. IF I COULD I WOULD GIVE THEM MINUS ONE STAR.