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May 2021 by Joey Kerle
Ordered a custom mat and they did a great job. The item was received faster than expected.
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April 2021 by Jim Lucas
I have been using a vented mat from The Mat Store for over a year now, and am still very happy with it. It completely solved a persistent problem I had with moisture (and even mold) forming on the carpet underneath previous mats.
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March 2021 by David Woods
The clear understanding of my needs by the owner was essential in helping me to determine the right solution for a custom chair mat. Also, the guidance and patience in taking me through the process of measuring and materials choices were keys to getting me EXACTLY what I wanted.
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February 2021 by Jasper Brar
I purchased a custom size executive studded mat. All I had to do was email a drawing of what I want along with dimensions and the rest was history! Mat came rolled with great directions to get it flat. Overall super happy with the experience and will purchase again and again!! ?
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February 2021 by Shawna O.
Exactly what I was looking for! I did a LOT of online searching since I could not find what I needed in any store. I actually bought a different mat from a different store but they failed to get it to me twice (2nd time was damaged during shipping and they shipped flat) and this other store didn't have the size I really wanted anyway, so I was super excited when I found The Mat Store. Unrolling it upon arrival seemed a bit awkward at first, but the hairdryer method worked perfectly and only took about 20 minutes (after getting a hole cut in the box top). The unrolling instructions were clearly written and easy to follow. I got the Executive Supreme clear vinyl mat in a 60"x60" size (which was also near impossible to find anywhere else) with beveled edges for my medium pile carpet. The size is perfect, the vinyl is very thick, the "teeth" on the bottom are a bit curved making it much easier to carry into the room without hurting your hands, it looks great, and was shipped promptly. My home office is now SO much better thanks to The Mat Store. I love it! (btw, I did not receive any kind of promotion or reimbursement for this review.) Oh and one last thing: the price was even less than 'that other store' who didn't have the size I really wanted. The Mat Store price was fair and definitely worth it!
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February 2021 by Tammy Parkhurst
Excellent customer service, great quality product, and fast shipping.Very pleased with this business, would recommend.
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November 2020 by J Stephen P.
Pall Rodgers and the folks at The Mat store did a fantasitc job! I wanted a chair mat for a corner home office with built in furniture. I never could find anything the right shape or quality in stock in an office supply store or even pre-made online. After inquring online with a mat material wholesaler, it was clear that I needed a custom mat and I discovered that a custom solution was not really that expensive. They referred me to The Mat Store. Their online information and templating materials made the order easy and it was manufactured and shipped to me within just a couple of days. The mat ships rolled up and I had read feedback from some that mats could be difficult to unroll. Do expect that it won't be flat immediately, but by using gravity, common sense, and my desk chair, mine was flat and in use 2 hours after it arrived. The carpet gripping side doesn't have pointy spikes, instead more like linear projections, so I never felt like I was at risk of injuring myself in the unfurling process - unlike some online feedback for other brands. I ordered using the Executive Quality material because it's on thick carpet and I'm 6'1" and I weigh almost 200lbs. That was the right decision. The mat material is of great quality and has a lifetime warranty. The chair wheels barely make a dent in the mat and the chair rolls effortlessly. Still the top surface has just enough of a non-smooth surface that the chair grips the floor and yet the view of the cartpet underneath is not obscured. I wanted the edges beveled and certain corners curved. They manufactured it exactly the way I specified. It's exactly what I needed and wanted. Their attention to detail is appreciated! You can trust them with your business!
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September 2020 by Bill
I bought the solid black model. Works perfect and The Mat Store is super easy to do business with.
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August 2020 by Tim Clemons
We were looking for a very thick floor/desk type mat. We finally found what we were looking for at the Mat Store. The quality and service thickness were exactly what we were trying to find. Not inexpensive but we’ll worth the price.
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August 2020 by Ginger Masse
I love this website because I can get very high quality mats in unusual sizes for a decent price.
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August 2020 by Yinan Xiong
Love the custom size mat we got for our office! Great deal and great quality!
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July 2020 by Michael Baes
I've owned the black chair mat for several months and I'm impressed! It held up with ZERO dents sinking into the carpet (unlike other cheap mats I've had). I bought it with a set of (5) soft casters for better grip. I liked both the chair mat and casters so much that I ordered two more of each for our house (we have three computer desks and office chairs). Yes, the cost is higher upfront, but it's well worth it and should last many years without carpet dents warping the mat.
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July 2020 by Mary Manaster
When I purchased a floor mat to protect a newly-laid vinyl plank floor from possible damage from office chair casters, The Mat Store provided a high-quality product and outstanding service from start to finish. The area needing protection is L-shaped, making it all but impossible to use a conventional mat. The Mat Store guided me through the process of measuring, adjusting, and confirming the ultimate size and shape. The mat was shipped and arrived promptly , well-packed and with easy-to-understand instructions.
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July 2020 by Michael M
I called in to custom order mats for my kitchen and home office. The person I spoke to was very helpful. The mats arrived exactly as I specified.Its been a year and the mats are holding up beautifully. I will buy from them again when I need mats in the future..
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July 2020 by Pat Spittler
The product I ordered was of the very best quality. Cut exactly as I had ordered. They were very courteous and helpful. I highly recommend them.