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January 2024 by Hilda Martinez
I ordered a dryer from the store in Brownsville. Everything was good until they tried to deliver it without a power cord!!! They said they needed to use my cord, but hello, I don't have a dryer!!! All the manager could say was the he apologized but they didn't have a cord. It would of been nice to have known this before signing the contract and expecting the delivery.
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July 2023 by Andrew Martinez
Very friendly people and work with you to get what you want. Jose did a wonderful job getting me started as a first time buyer. Miguel and Luis were also very helpful in setting up everything the way I wanted. I will definitely do business with them again.
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April 2023 by Jhn Avl
Very bad service on appliances.....plus interest is to high...???????
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April 2022 by Peter M.
By the way for all you guys leasing at Arron's if they come out to your house 3 times by law you have to get new appliance there not going to tell you.on the complaint I made i for got to mention two times I woke up and my kictchen soaked in water where everything had meltelted lukly it was me not one of my children could of gotten shoscked a maaaan. Lucky. I put some shoes and opened it all melted just wating on paper work asked for it Friday this passed one and not ready when it's a fully paid fridge . That file should be in your computer to print out or a file cabnet pronaly editing it but we will find out. Thank you again
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November 2021 by Iridiana Covarrubias
I purchased couches from them online literally have been waiting 2 weeks for them to deliver i call and they tell me they have it there at the store already but they'll call me once they are ready to come drop off . never heard back from them . so i call again only for someone to tell me they need more info from me but shes not sure so she'll check but never got back to me AGAIN . so called again only to be put on hold for half an hour ! They have not called me once ! The couches are gonna be due soon and i dont even have them in my house yet ! Hoping they dont charge since i dont have them . i dont know whose running this store but they need to be fired ive never ordered from aarons i hope not all their stores are like this .
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May 2021 by Mark Anthony Piñon
Great customer service and a variety of products to choose from.
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November 2020 by Joanna Gomez
Worst customer service... Management and workers have no clue what they are doing ?
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October 2020 by Joshua Simpson
Very helpful, worked with us and our budget
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August 2020 by Jaime Garcia
Love the customer service...
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July 2020 by Tati Ribera
It's not fair to me...they are not honest with their clients.(I don't recommend it.) the client is not right here..
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June 2020 by Israel Escobedo
I’m a new customer and when they told me they were going to deliver it today (5/9/20) around 5 pm I was waiting since 12 pm afternoon. I had to call to see what’s up. Turns out by the time I looked outside the Aaron’s truck was on the other side of the street and left but never received a phone call from them. Then I called the main office and told them what happened, then she say’s I have to wait til Monday to reschedule ! This is how they treat new customers? Believe me this is the last time I rent from this place once I pay off my rental. I don’t recommend this place!
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June 2020 by Javier Vega
Easy, quick approval, took my new fridge home today. Wooo hoooo
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October 2019 by jose Vega
Great experience, affordable prices attentive associates Great job Vicky
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September 2019 by Maria Presiado
Very good furniture. Friendly helpful employees. #1 store to me.Highly recommend.
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July 2019 by Benigno Robles
Not at all
