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January 2026 by Sabrina Marie
Rosie has been the best saleswoman!! She helped me and explained everything when it came down to the phone and plan I needed
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January 2026 by Jesus Rodriguez
Rosie at AT&T absolutely crushed it. She was extremely knowledgeable, explained everything clearly, and didn’t waste my time with fluff. On top of that, she was genuinely friendly and easy to talk to, which made the whole experience smooth instead of stressful. You can tell she actually knows her stuff and cares about doing the job right. Because of Rosie, I’d 100% come back to this location and recommend asking for her specifically. If anyone needs a phone and want a pain-free experience then she is the person to ask for! Thank you again for all your help Rosie !! Truly appreciate you!!
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January 2026 by matilda Martinez
Rosie was a great help in getting me the internet I needed ,she was Pleasant and knowledgeable of all the products
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January 2026 by Erica Lerma
michael mora is highly dependable and willing to go above and beyond to get the job done. I was completely impressed with their professionalism and customer service. Thank you for your help
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December 2025 by Victoria Torres
Horrible experience, I switched over from cricket thinking I would be paying less a month. Mary Chavez which is the supposed “manager” placed me in a business account without my consent, added insurance after I repeatedly requested for NO ADD-ONS. I have been going to the store for at least 2 weeks looking for her and an explanation. She is always in “events”. Now it came to my attention that the promotion she offered me does not qualify for Cricket. Horrible and unprofessional manager and horrible store. Take your business somewhere else and avoid this scammer-manager.
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December 2025 by Antonio Baltierra
Excellent service Thank you Mary for you help your amazing
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December 2025 by ALFONSO VALLEJO
Mary is great she went overboard helping me with my situation.. very pleased tha k you Mary
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December 2025 by Jenilee Margenau
Thank you Mike for all your help I'm happy with my phone and services!
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November 2025 by Cynthia Lugo
I visited this AT&T retail location to transfer my services from Verizon, believing I would receive better pricing for my business lines. I spoke directly with a so called “store manager”, Mary Chavez, who quoted me approximately $92–$98 per month for three lines, and assured me that AT&T would pay off the remaining balances on the three phones I still owed with Verizon.
Unfortunately, none of what she promised was accurate.
After spending nearly an hour transferring my lines, I discovered the following:
• Insurance was added to all of my lines without my authorization.
• I was not informed that the promotion for the Verizon payoff would not apply for 60–90 days.
• I was not informed that I would not receive the trade-in credits or the cards to pay off my Verizon phones until after that time period.
• I was led to believe the credits were immediate, which was the ONLY reason I agreed to switch.
Because of these misrepresentations, I am now facing:
• A $2,500 bill from Verizon, plus
• A $550 bill from AT&T,
Totaling over $3,000 in phone bills in a single month for a business account.
Both carriers are now threatening to disconnect my business lines if the balances are not paid, putting my business at risk — all due to inaccurate information provided at this location.
To make matters worse, even the staff inside the store expressed surprise at how my account was handled.
I have reached out to AT&T customer service multiple times, and the level of support has been extremely poor. No one has provided a solution or taken responsibility for the misinformation given at this store.
This has been the worst experience I have had with any phone carrier, and I regret transferring my lines. I am sharing this to warn others: get every detail in writing before transferring your services, and be cautious with the information provided at this location.
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November 2025 by serafin castro
I went ser what plans were for senio r military for 2 lines n a tablet. After 20 minutes, The young lady took offense on a commend I made about t-mobile and was not going to attend to m. I guess I will stay with T-mobile.
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November 2025 by Edgar Contreras
Thank You Mike and Mary You guys are great
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October 2025 by Michael Lozano
I went to this Location as I have before.. Excellent Service Always. Mike was very patient and kind. Very Knowledgeable. Thank you.
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October 2025 by Mariel Valdez
amazing!!
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October 2025 by Alex Hernandez
Amazing people!
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October 2025 by Brandon Silva
wonderful experience
