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October 2025 by Oi Shirley
My son’s name is Charlie.
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March 2025 by Wera
It was my first time walking in the store and if I'm not mistakes it was on Friday in the afternoon past 6 since I had gotten out of work and there was this one young lady with beautiful eyes that greeted me and helped me choose the perfect bear for my daughter. Some time had passed and the store began to get pretty filled which she was able to handle, but then out of nowhere the place got filled with people, I had asked if there was anyone else in the store to help her out because of how busy it was getting and she had said her coworkers are in the back discussing some business. A few minutes later her 2 coworkers (a man and a lady) appeared and the lady sat and helped a customer then left to the register where the other worker was at and they were just there laughing knowing that they had a line of people to get their bears stuffed. I felt very bad for the young lady she did get a complaint about the wait time by another customer and she looked helpless but was very kind and able to make the child's day.
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December 2024 by Angie Trevino
Went earlier today and i had a great experience. For reference I am a 20yr old and the staff member Cristina helped us and she was extremely sweet and patient even though well im not a kid anymore. She never seemed annoyed and she was very charismatic and pleasant. Im so glad me and my boyfriend went and she made it a great experience! will come back for other holidays!
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September 2024 by Umer Javed
Built a bear from my childhood staff were friendly
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September 2024 by Rudy Escobedo
My daughter had a great experience.
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August 2024 by Kristina Michelle
Just bought this a week ago, never played with it.
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December 2023 by Cecilia RmzArredondo
I didn't get the lady's name but she was awesome! She was so nice to my son and made is Build-A-Bear experience one he will never forget.
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October 2023 by juan ramon marquina rivera
Very options to give as a gift
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October 2023 by Joe Amaya
Nice place
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October 2023 by Vane TM
Excellent customer service!
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October 2023 by RIGOBERTO SANDOVAL
Good service
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October 2023 by Hope Balli
Nice employees and clean store
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October 2023 by Gustavo Garcia
Children are fascinated
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August 2023 by Paul Mejia
Bad service couldn't sell 2 min to close lose money for company
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May 2023 by Roxann Ensign
This place is absolutely fantastic. The worker was extremely kind to my autistic sons first time there. Will definitely go back
