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October 2023 by Norma Zepeda
Awesome service, took a pair if bits to be stretched out, very courteous associates.
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October 2023 by Yolanda Zuniga
Horrible customer service!! It had happened a few times before where no one helped me during my visits but i just thought they were busy with other customers. On yesterday’s visit the store was empty when i walked in, there was three employees in the front and not even a hello. Im trying to look for boots for my son in the kids section, i was there for a long time and not one employee came by to ask if i needed help. As im waking out pass by two employees chatting then two more at the register looking bored. Not one person asked if i had found what i needed or even a blink towards me. Thats too bad cause my husband likes their stuff. Good thing we have other western stores in the area. I will not be shopping at Cavenders anymore. I headed to BootJack and was greeted and helped right away.
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May 2023 by Daisy G.
My experience here was extremely outrageous!!! This one gal decided to follow and my pals and I throughout the rest of our visiting! I felt a strong sense of being uncomfortable. Never comin' back!!!
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May 2023 by Gilbert Rincones
Jose Angel stayed with me till the end to make my $260 purchase run smoothly. Brandy's professional and motivating help finalizing my purchase was excellent. Thanks guys, you rock!
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May 2023 by Jimmy Betancourt
Cavender's Western Outfitter 2023.
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March 2023 by R m
Always buy my boots from here, for work or pleasure. They're always flawless.
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March 2023 by Jessika Regalado
Do not recommend this location due to the horrible customer service the manager Martin Z. gives towards costumers. People, if you have spend hundreds in this store to only get a bad service for the one item you want to return, they are not worth spending your money. I will stop shopping at Cavender’s due to Martin giving me a hard time trying to return an item for not having my receipt when I believe I was not given one at the time of my purchase. I don’t know what’s the point of giving our phone number when purchasing if that’s not gana help with the return. How is their system not upgraded to find transactions with the debit card used when paying a purchase? How can they only base off a receipt with all the expensive stuff they sell? Crazy!! Never again!! Zero stars!
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February 2023 by Frank Jr
Older lady (manager or team leader) had a bad attitude towards employees. Employees are to be treated with respect!
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December 2022 by Susy matus
It was good,the only thing will be that they needed more employees to help,and they need to be more willing to help
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November 2022 by JOSUE AMAYA
Great place to shop!
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September 2022 by Yvonne Bar_raza1
Cavanders is okay. I don't feel they have a big selection of clothes for women. Big variety in men's clothes.
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August 2022 by Beauty By Yaaya
Nice western store, BUT THE CUSTOMER SERVICE IS HORRIBLE. The manager walked away while I was calling him for help, turned around looked at me, and kept on walking!!! Horrible customer service. Do not recommend
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July 2022 by WH Alxander R.
Purchased a pair of boots June 30. Hardly wore them for a couple of weeks and finally wore them for the day. A week later, the inside of the boot came apart. I called the store and was given a song and dance about returns and repairs. Called Justin. I have to return them in the mail myself. Save your receipt, better yet, be smart. I will not be returning, probably won't be buying Justin Boots anymore either.
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July 2022 by Armando Sandoval
Awesome. Great customer service and lots of selection.
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May 2022 by Cecilia Cavazos
Muy amables recomendado cavenders ??????????????
