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October 2024 by Olivia Shakihira
Really disappointed!!! Piercings are not symmetrical at all. After changing markings twice, she still messed up. Im really pissed cause now my baby is left with piercings that don’t look the same at all and we’ve spend about 150usd for this nonsense. Claire’s @sunrise mall 👎
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August 2024 by Abigail Camacho
With new management and employees I truly do appreciate all the hard work and effort they put into their customers, they are constantly reminding us about the promos they have and how they have free earning for a whole year since I got my ears pierced with them. They even helped me out by chosing some beautiful earrings and a few gifts that I needed with an additional 20% included!!! I highly recommend they're so friendly and very informative.
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January 2023 by Donovan Guerra
Y'all really need to update your hours online. This is the 2nd CLAIRES I go to this morning and it's closed because of the wrong hours posted online. You are hurting your own business and wasting precious time of others.
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December 2022 by Mayra Gomez
I just had my 2 month old baby ears pierced and the service was great, the girl that helped us was confident and knowledgeable, she made me feel very comfortable during the process.
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November 2022 by Andrea Figm
Got to the one inside Walmart! I should have read the online reviews before I wasted my time. It all comes down to terrible management, which it’s obvious the manager doesn’t read or care about the reviews. 1. The schedule online is wrong! Waited for an hour with my 11-month old for them to open. That’s fine, is didn’t mind that, when I politely mentioned it the staff came up with excuses, instead of a simple apology or acknowledging the need to fix it. 2. I was there two weekends ago asking about piercings for my baby, the store attendant and I talked about prices, options, etc. I said I’d come back next week as it was so busy. NEVER did she mention I’d need an appointment. Today at noon, l was told I needed an appointment because the manager does the piercing and she doesn’t show up until 1:30 Pm. Once again, my fault according to them. Long story short , don’t waste your time!
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November 2022 by Jesus Herrera
Hours on google are wrong, it clearly states they close at 7 on sundays but got here its, 5:42 and they are closed, associate stated they close a little bit before 6. In no way is that even accurate, someone in charge should update hours then at their online store directory. Very very bad for customer service, i have never heard of that in any store , closing before their stated hours. Management is at fault here for not communicating information to customers.
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September 2022 by Emmanuel Torres
front desk old lady named blanca v. tried to upsell me and was lying to me... do not go there.. you can get ear piercings etc at a tattoo shop for way cheaper.
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September 2022 by Gloria Hernandez
The buy 3 get 3 free is a big rip off!
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January 2021 by Zoe W
Rude honestly just made me feel uncomfortable by following me around the store the whole time as if I was a wanted thief or something... wouldnt call it profiling bc my skin is super white but probably not coming back here again ?
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August 2019 by Iris Villa
Is everything a young girl wants
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July 2019 by Iris Robles
Is everything a young girl wants
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May 2019 by Bella R.
My worst Clair's experience. I'm a frequent shopper and bought in every store in Texas. The employers are not the most honest. Not supporting this location anymore.
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May 2019 by Nancy Munoz
Very rude . Worst ever experience at the store. Been calling corporate but no answer just to leave a message its been days and still no call back.
