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October 2023 by Cinthya Alday-Zumaya
My daughter thought the shoes I bought her for Volleyball were super comfortable.
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September 2023 by Mark Benitez
Went for basketball shoes today. Staff is helpful while also being discreet and allowing you space to try on shoes. Payment is quick. Store does not feel understaffed and the shoes prices were decent.
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July 2023 by Felix Lopez
Very good customer service! ??
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May 2023 by Dany G.
I was in need of picking a shaft for my new club and IVAN was the man. He has incredible customer service, he needs a promotion asap! He make sure all of my needs were met and reassured me with all the questions I had. If anyone needs help with your golf clubs, Ivan is the expert and make sure you are taken care of. I hope your manager sees this Ivan because you truly are the description of what customer service is like.
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February 2023 by Paul Marr
The gentleman in the shoe dept was very knowledgeable and helpful.
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February 2023 by Antonio Torres
This store and its employees have absolutely no ideas on how a warranty works. We came trying to exchange a Bat that had a one year extended warranty and they refused to even look at the receipt and said that we’d have to go through they actually manufacture of the bat. This surprised me because I’ve been to the Dick’s in McAllen and I’ve had no problems in getting any items exchange with warranty on them. If you guys are trying to exchange any items I highly recommend going to McAllen. No problems there and the customer service is way better than here in Brownsville.
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January 2023 by RobertO Espinosa
Service was non existent,There was a gentleman there, that had shoe knowledge was amazing, today unfortunately he was not there.I was looking for running shoes, without help, I researched my own shoes at the store without any consult, and went with a website rated suggestion.
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January 2023 by elisa zuniga
Employees were very attentive and friendly. They willingly stopped and answered questions.
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January 2023 by Leticia Anderson
Great workout outfits for women & men. Wide variety of footballs & baseballs. Has lot's of fishing rods. Great sporting good store. Friendly employees
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December 2022 by Donald Lowry
Wow! No guns or ammo! Disappointing the sporting goods is decent. I found a nice Northface jacket. Still disappointing no guns in a Texas store. Strange!
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November 2022 by The Mogul
Mike is the best! Always friendly, knowledgeable and quick to help. It would be a better world if more people were like him and just one more reason to stop at my favorite store.
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November 2022 by Marco I
The place is big with a lot to offer. Plus the sales are good and the staff is friendly. Good experiences coming here
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November 2022 by Manny Garcia
My name is Manford. And this short haired girl walked up with an attitude letting me know that I need to put my REAL name if I want to try on shoes.
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October 2022 by Ana Mireles
I went Friday to purchase some football cleats and the girl that helped me was very helpful and let me know I could return them if they didn’t fit my son, just for me to keep my receipt and they weren’t used and if I needed a wide width they could help me order them online and the cashier that helped me was also friendly and informative. Saturday I had to return them, the cashier was friendly and he was ready to help me order the cleats online. I did some more purchases and the girl at the register was very nice and helpful. I go to different stores and it’s been rare to get a staff wanting to help you and have great customer service. My 45 minute drive was definitely worth it.
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July 2022 by Chad Hawley
Such a terrible experience! We tried to exchange a pair of sandals bought yesterday on sale and today, one day later, when we get to the store, we are told we have to pay the difference in price because they aren't on sale anymore. It doesn't matter if they are in sale anymore or not, retail rules (I've been in retail management for 15+ years) say that when a customer needs to exchange something bought on sale and no longer is, you price match it. Idk what kind of operation they are trying to run here but I can assure you I will never shop here again. If I could give negative stars, I would. And the lady on the cash register who claimed to be the manager was a complete bi*** and didn't care or attempt to do anything. That's not a manager. A manager cares about the customers because without them, you wouldn't have a job.
