Esmeralda's Flower Shop is highly regarded for its exceptional customer service and beautiful floral arrangements. Customers appreciate the friendly and helpful staff, who go above and beyond to ensure satisfaction. One customer noted the kindness and communication skills of the team, which made ordering flowers from a distance a pleasant experience. Many reviews highlight the elegance and fragrance of the arrangements, with one mentioning how the lovely flowers filled the house with scent upon arrival. The shop has been praised for its empathy and professionalism, particularly when assisting with sensitive occasions, such as funeral arrangements. Customers felt supported and not pressured during their choices. Special touches like extra flowers and thoughtful decorations, such as ribbons and balloons, enhance the overall experience. Whether for birthdays, Valentine's Day, or last-minute orders, Esmeralda's Flower Shop consistently delivers beautiful arrangements and timely service, making it a trusted choice for all floral needs. Customers express their intent to return for future orders, reflecting their overall satisfaction with the shop's offerings.
We’re ready in one day no complaints. Flowers came out so beautiful!!! Nice lady and nice service would recommend for any occasion. About to use these flowers to propose to my gf and there awesome. Thank you!!
February 2024
I was nervous to order flowers, I live very far away and sent flowers to a relative in Brownsville. The young lady that helped me gave great customer service, was kind and communicated well. The flowers turned out lovely and it was a nice surprise for our mom on her birthday. Thank you Esmeralda's Flower shop!
November 2023
They do beautiful and amazing work,I will most definitely be using there service again. And the customer service is a 10+
