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January 2024 by Gail Hanson
My brake light was burned out so I went by the dealership and was told it would be about $80. but they were very busy. I went by Goodyear and Alex got a bulb and replaced it for free in about ten minutes total. Talk about SERVICE!!! He was incredibly friendly and kind and just won a faithful customer!
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January 2024 by L G
Service it’s fineBut they are sooo slow
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November 2023 by True Story YO!
Update; Just noticed dents in the two rear tires. These are the brand new tires I just got from them. I asked at a different tire shop, apparently they are called bulges and are defective tires. They reccommend I should go back and get them replaced because they may even cause a blow out while driving. So to add on to the negative experiance, They sold me defective tires. Yeah, this plae is not it! I got ripped off!Update, just recieved a phone call from him, saying he was "tasked" to reach out to me to talk about my review. I know they have my information but to go back and look it up and actually phone call me to "talk" about it feels strange. My profile on here is anynymous, so to track down my information and call me, it's unwelcoming. There is nothing to talk about since the damage is done and I don't want them touching our vehicles again. That's it, bottom line. No need for phone calls, The company recieved a bad but Honest review. That's how google reviews works. I gave an honest review of our experiance there, that's it. I am not even a "karen" but honestly to leave both, 2 vehicles with grinding and wobbly noises, the coincedence is too high and experiance is too negative to trust. I would appreciate no more phone calls to me or my niece about this as we will only take it as harrassment and stalking. And I do hate to say all of this. I really do. I wish for a better expericance but again, just being honest.NOPE! Manager will NOT Shut up about hard selling u the damn alingment. Vehicle doesnt need it, yet he won't shut up about hard selling the damn alignment. Took my niece for her truck and me for my car, and both vehicles now make noises we have never heard before. My car now wobbles and makes a wobble noise that is getting worse. My Niece's truck makes a grinding noise. And they scammed her into the damn Alignment! And hard selling her 2 brand new tires that she DOES NOT NEED!!! I myself got 4 new tires, 1 of my prior tires was only 5 months old and he told me to keep it as back up and they would put it in the trunk of my car. Got home and opened my truck, NO tire, I figured honest mistake they forgot, went back the next day to ask him about it and he said, "oh you're going to have to give me some time to find it." He lost my new tire??? He probably sold it on the side then. Gave my niece and I creepy scammy vibes. No Thank You!
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November 2023 by Edgar Reyna
Best service in Brownsville.. The guys there are super friendly and they will help you save money.
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November 2023 by Daisy Salazar
Great costumer service and work done! Miguel did an excellent job
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September 2023 by Rob Perez
Excellent Customer Service! Mr. Ruben is super professional and very knowledgeable! He's very detailed and explains what your vehicle needs to get you back on the road!
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July 2023 by Tachi
Very good service, particularly from Ruben Perez he had provided great service and very tentative to all of my questions. Generally felt very welcomed and felt in a way at home. I've been going back ever since and will continue to do so! THANKS RUBEN!!!
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July 2023 by Sandra Navarrete
Excellent customer service, very knowledgeable and professional manager team. I highly recommend and will be back for future service needs! Thank you, Ruben and Sergio!
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May 2023 by Alexis r Garcia
they are amazing here at good year! awesome staff that truly cares for you!
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May 2023 by Rita Olvera
Excellent service. Very fast tire repair. Will definitely be back !!!!!
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May 2023 by Michael Zavala
Sergio and Ruben took great care of me. Got me out in a decent time, matched priced, and provided me with discounts no questions asked. Great job. Definitely coming back.
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May 2023 by Trevor Moore
Great help + experience. Fast response and helpful team!Only issue was the phones were horrible - super hard to hear anything and clicking in and out. Made it super difficult to schedule anything and make alterations to the repair scopes.
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April 2023 by Moni A
This was my 1st time being here and my experience was excellent.The customer service is A+!! The wait time was a lot faster than I expected.The technician Miguel was honest about any issues that my vehicle needed. I will be bringing my vehicle here from now on.
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March 2023 by Jeff Clow
Needed help with a slow leak on a brand new tire I bought a couple of weeks previously from Goodyear in Brownsville TX.The service advisor (Sergio Chaires) not only diagnosed the problem - but he immediately fixed it himself. Right then.I was extremely IMPRESSED with his professionalism and his willingness to help me in a tough situation.As I told Sergio his boss - I will forever be a loyal customer from this point forward to their business.Most highly recommended!
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March 2023 by Gladys White
Well informed. Very polite and willing to work on the price. Great service. Will continue to be a happy customer! ?
