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January 2024 by Máximo Cardenas
Today I went to IBC in Alton Gloor and my experience was great, the staff is really friendly and they are always happy to help.
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November 2023 by Mad About Me
With no Supervisor available both Jocelyn and Amanda decided not to provide customer service to the only customer in the lobby.All I wanted was for one of them to call customer service for me about a fraud case.Oh did I say there were no customers in the lobby? Not even at the counter. But it wasn't their problem so they refused to help. I went to another branch and got the help I needed immediately. I hope these 2 get a customer service class soon.Must be nice to sit and get paid for not working.Are you hiring?
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November 2023 by jose gpe garcia
Excellent customer service
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June 2023 by Gabe R
A great business banking experience on mulitple occassions. Amanda assisted us each time and responded to questions and requests via email in a timely manner. She was able to help us get our new accounts setup quickly so we just arrived, provided our id's and we signed the docs.We've banked with several others in the area and I must say this was one of the best experiences we've encoumtered.
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August 2022 by Abraham Cortez
Rude people. Screamed across the entire bank to lock the doors. The gentleman could have just walked to close it himself.
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July 2022 by Irving Rodriguez
This branch has to be the biggest disappointment of IBC; no professionalism in this workplace whatsoever!
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May 2022 by Joseph McKinney
Unprofessional, dealt with a rude lady this morning just trying to deposit a check. Cut me off on my words. Unfortunately this is the closest bank to near where I live.
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February 2022 by Sherry Perales
I have never seen a bank location as bad as this one. They are so slow and ignore you when you try to speak with them. I have waited over 30 minutes for them for my transaction. I try talking to the teller and he ignores me and then tells me he hasn't taken any other cars in front of me. I'm not blind 2 other car have gone in other lanes before me. This place is ridiculous.I will be closing my account with these ppl.
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January 2022 by Juan Benavidez
Great service,very helpful
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July 2021 by Jamie Leigh Rodriguez
Drive thru take for ever !!!! 20 minutes in a lane while the other lane kept moving faster Poor service !
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March 2021 by Lovely Angel
They have horrible horrible customer service and the amount of mistakes they make is unacceptable and the wait it just freaking ridiculous !!! Is time to definitely change banks asap !!!!!!!!!!
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October 2018 by Dylan Delafuente
I always have a good experience here!
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August 2018 by David Murillo
Manager is a l***** doesn't care about client is very rude doesn't know English last time banking with IBC
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November 2016 by Ezequiel Zepeda
Drive thru is horrible. 20 minutes in line and only 2 lanes open.
