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“I can not express enough gratitude to Yamilex for her wonderful caring, professional service to my 89 year old elderly mother. She went above and beyond in helping her! She took her time with her and even helped her to install GPS with EASY ACCESS in case she ever needs it. She also patiently showed her how to use it. My mother left that store feeling very good and confident because of Yamilex. That means the world to me. I called the store to thank her, but I believe she deserves a great review also. Thank you, Yamilex. There should be more employees like you! ?”
“Sasha provided the best customer service, she was very knowledgeable about the products and even in the midst of us getting frustration from the t-mobile app, Sasha was able to help us fix all the issues and had us leave the store with a new phone and smile on our faces. 10/10”
“We went into T-mobile to add a line to our plan for my mom and change the plan to accommodate the new line. I was helped by Carlos, Aaron, and Abanny, and they were awesome to work with. They helped us get the best plan for us and were incredibly patient. They all went out of their way to help us including calling support for is and getting the required information from my mom's old carrier. The store was clean and well maintained. Very well done!”
“Jojo helped us fix my device with transferring my old device to my new device. He was patient, helpful, understanding, and quick! He made sure I was happy with my new phone, ensuring all my stuff transferred over !! Thank You Jojo!”
“Stephanie, the store manager, was very helpful!! I went in with a problem on my phone and she took the time to fix it. It is rare to see this excellence in customer service, but Stephanie was amazing. Thank you! I will definitely trust this store with my phone issues.”
“Went to transfer phones to another account and Saul helped me and he was wonderful. Very helpful and kind. Staff is friendly wasnt super busy. My daughter was happy with her phone cover and screen protector. Recomend this store.”
“I decided to take advantage of the mobile services there. I also thought the whole process was going to be tedious and time consuming, but thanks to Gil, everything went smoothly. Gil was very informative, thorough, and genuine. Can't wait to recieve my new phone and enjoy the savings! Highly recommend Gil for his services at Spectrum and thankful for his service for this country as a veteran.”
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“I'm happy to drive a bit further to Yamilex's because her customer service is consistently excellent, she's always happy to help and resolves any issues I have. Plus the service with boost is way better and cheaper than ATT&T.”