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“Rosie at AT&T absolutely crushed it. She was extremely knowledgeable, explained everything clearly, and didn’t waste my time with fluff. On top of that, she was genuinely friendly and easy to talk to, which made the whole experience smooth instead of stressful. You can tell she actually knows her stuff and cares about doing the job right. Because of Rosie, I’d 100% come back to this location and recommend asking for her specifically. If anyone needs a phone and want a pain-free experience then she is the person to ask for! Thank you again for all your help Rosie !! Truly appreciate you!!”
“Omg I’m so surprised I just bought my iPad at this store I was so stressed ? but I’m glad I went estrella I don’t know what she did but she did awesome got it fixed thank you so much Estrella definitely you were a 100 I’m happy now”
“I'm happy to drive a bit further to Yamilex's because her customer service is consistently excellent, she's always happy to help and resolves any issues I have. Plus the service with boost is way better and cheaper than ATT&T.”
“I can not express enough gratitude to Yamilex for her wonderful caring, professional service to my 89 year old elderly mother. She went above and beyond in helping her! She took her time with her and even helped her to install GPS with EASY ACCESS in case she ever needs it. She also patiently showed her how to use it. My mother left that store feeling very good and confident because of Yamilex. That means the world to me. I called the store to thank her, but I believe she deserves a great review also. Thank you, Yamilex. There should be more employees like you! ?”
“Great customer service by John ! Never gives me problems always makes my visits nice and easy! Only problem I notice was y’all really make your employees work on Holidays like Thanksgiving?!?! They can’t enjoy time with their family ? Really shows cricket is guided by greed. But as for that gentlemen John he was great as always!”
“When I say it’s the greatest cricket store in the valley I mean it. No other store helps me with any problems that I have or solutions like this store. Great customer service John R. He Has been nothing but professional and always helpful and correct. He is a person that I go to with any cricket problem. Trustful young man always greets with a smile when I walk through the front door.”
“Outstanding customer services. Come ask for Karla, Victor or Arely for an amazing experience with both customer and system service. Prices and amazing decices sold here. Thank you karla for an amazing service im amazed with my new device!!”
“I had a fantastic experience at Cricket!, Jesus, was incredibly helpful, professional, and made sure everything went smoothly. My service was excellent from start to finish. I felt valued and taken care of. Highly recommend this location to anyone looking for great service and support!”
“The service they give here is spectacular. I had the chance to be helped by Rudy the store manager. I would definitely be back to that specific location for my payments. Thanks once again Rudy.”
“Marie was more than helpful, she literally fixed my cellular error/signal in less than 5 minutes. You guys should have more qualified staff like her. Thank you Cricket!!”
“Paola is very professional and very nice! She led me through the entire process of getting a new phone and setting up my account without losing any of my information. She's amazing, and I love her customer service skills.”
“(Translated by Google) Excellent service from cyndy i changed metro and she helped me a lot.(Original)Excelente servicio de cyndy me cambié de metro y me ayudó mucho.”
“Would like to thank Ms Santos Zepeda for a great and exellent service she's provided me in purchasing a new cell phone and accessories ? also in the helping me walk out with a new phone ready to use. Not to mentioned how she handled a customer demanding and screaming to be seen first while Ms Zepeda was already helping 2 customers on two different screens. She handled situation very professional and calmly. STRONGLY RECOMMENDED!!!”
“I stopped by at listed location on 7/5/2021.I was impressed with Manager Renae and TecArnold they gretted me upon arrival with a smile.Staff was very Professional and address all my issues.Techician Arnold provided me with tips to optimize use of my new phone.Thank you very much for displaying a positive attitudeYour quick response to addressing my queries and valuing my time sets the standard for excellent customer service”
“Laura is the best here!! she went above and beyond to get me the phone I wanted also while giving me the best plan that fitted my needs!! would highly recommend to go here because all the staff are good at helping you!!!”
“Seas o no seas Cricket te invitamos a la rifa con 3 premios ven inscribete y daremos dulces, tomate la foto con nuestro personaje!! Apartir de las 2 de la tarde!! 4710 Boca Chica Blvd Brownsville Tx, 956 621-03-78”
“I stopped by at listed location on 7/5/2021.I was impressed with Manager Renae and TecArnold they gretted me upon arrival with a smile.Staff was very Professional and address all my issues.Techician Arnold provided me with tips to optimize use of my new phone.Thank you very much for displaying a positive attitudeYour quick response to addressing my queries and valuing my time sets the standard for excellent customer service”
“I met the new owner and he was super nice and helped me with an issue with my phone that I had bought from the previous owner. He didn't hesitate to help. His staff is awesome with an issue with my son's phone and the young lady was super helpful and fixed it. Let's give all our business to this location they deserve it. WHATEVER YOU DO DON'T GO TO THE ONE ON ALTON GLOOR ! !!!”
“I recently got service at this store and the staff s very helpful and friendly. I'm very happy with the plan I selected and after a month I added a new line for a family member.”
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“I wasn’t sure originally about this business as I just didn’t trust other people overall especially with something of mine that is incredibly expensive. However, after everything is done I’d say the people who work here did a fantastic job. I appreciate their communication and willingness to help me through the process of part installation and such.”