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“Neighborhood Geek was able to fix what Geek Squad wouldn't even look at! Turnaround time did take an extra day beyond what was quoted which wasn't a huge problem but I wish I would have gotten a heads up. The price was reasonable as well, and the repaired phone works perfectly again! Will definitely look to them for any other tech repairs in the future.”
“Omg I’m so surprised I just bought my iPad at this store I was so stressed ? but I’m glad I went estrella I don’t know what she did but she did awesome got it fixed thank you so much Estrella definitely you were a 100 I’m happy now”
“I'm happy to drive a bit further to Yamilex's because her customer service is consistently excellent, she's always happy to help and resolves any issues I have. Plus the service with boost is way better and cheaper than ATT&T.”
“I was treated super friendly by Gladys. Plus she really gave her best to treat me right. She was the one ones who could fix my problem with a new phone. I went to tmobile at mall and at boca chica and none could figure out my problem. But Gladys wow!! It took her less than 10 minutes to fix my problem. I am super hyped. I honestly thought that there was nothing I could do about it. That's what the other tmobiles said. Thanks a million Gladys,
Happy customer!!!
Hugo Sanchez”
“I can not express enough gratitude to Yamilex for her wonderful caring, professional service to my 89 year old elderly mother. She went above and beyond in helping her! She took her time with her and even helped her to install GPS with EASY ACCESS in case she ever needs it. She also patiently showed her how to use it. My mother left that store feeling very good and confident because of Yamilex. That means the world to me. I called the store to thank her, but I believe she deserves a great review also. Thank you, Yamilex. There should be more employees like you! ?”
“When I say it’s the greatest cricket store in the valley I mean it. No other store helps me with any problems that I have or solutions like this store. Great customer service John R. He Has been nothing but professional and always helpful and correct. He is a person that I go to with any cricket problem. Trustful young man always greets with a smile when I walk through the front door.”
“Great customer service by John ! Never gives me problems always makes my visits nice and easy! Only problem I notice was y’all really make your employees work on Holidays like Thanksgiving?!?! They can’t enjoy time with their family ? Really shows cricket is guided by greed. But as for that gentlemen John he was great as always!”
“Paola is very professional and very nice! She led me through the entire process of getting a new phone and setting up my account without losing any of my information. She's amazing, and I love her customer service skills.”
“Salman was really nice and helpful
He gave us excellent service and setup my device so that I can use my new handset at ease
Great experience must recommended”
“The service they give here is spectacular. I had the chance to be helped by Rudy the store manager. I would definitely be back to that specific location for my payments. Thanks once again Rudy.”
“I had a fantastic experience at Cricket!, Jesus, was incredibly helpful, professional, and made sure everything went smoothly. My service was excellent from start to finish. I felt valued and taken care of. Highly recommend this location to anyone looking for great service and support!”
“Outstanding customer services. Come ask for Karla, Victor or Arely for an amazing experience with both customer and system service. Prices and amazing decices sold here. Thank you karla for an amazing service im amazed with my new device!!”
“Phenomenal is the word that describes the service at this Metro PCS. Went in on 10/5/25 to switch over from the green store. I was helped by Destiny and I must say, my wife loved that Destiny had a very positive attitude and patience with us. Incredible enough, I was able to purchase a flip phone to use for my business. I also was able to purchase a smartphone for my personal use. I truly felt that this store appreciated my business. I highly and truly recommend this store. Thank you Destiny and your manager on the phone for helping out with my purchase.”
“We went into T-mobile to add a line to our plan for my mom and change the plan to accommodate the new line. I was helped by Carlos, Aaron, and Abanny, and they were awesome to work with. They helped us get the best plan for us and were incredibly patient. They all went out of their way to help us including calling support for is and getting the required information from my mom's old carrier. The store was clean and well maintained. Very well done!”
“I left extremely satisfied! Romy was extremely patient and explained everything perfectly the sweetest person ever!! I will definitely come back here for more lines ?”
“Marie was more than helpful, she literally fixed my cellular error/signal in less than 5 minutes. You guys should have more qualified staff like her. Thank you Cricket!!”
“Sasha provided the best customer service, she was very knowledgeable about the products and even in the midst of us getting frustration from the t-mobile app, Sasha was able to help us fix all the issues and had us leave the store with a new phone and smile on our faces. 10/10”
“Jojo helped us fix my device with transferring my old device to my new device. He was patient, helpful, understanding, and quick! He made sure I was happy with my new phone, ensuring all my stuff transferred over !! Thank You Jojo!”
“Stephanie, the store manager, was very helpful!! I went in with a problem on my phone and she took the time to fix it. It is rare to see this excellence in customer service, but Stephanie was amazing. Thank you! I will definitely trust this store with my phone issues.”
“Went into the store to pay my grandmother's phone on 2/3/26, and Etzamanny assisted me in making the payment! She was patient, kind and helped save a few dollars! Thank you for the assistance!”
9:30AM - 7:30PM
1356 Frontage Rd Unit 04, Brownsville
Mobile Phones
“(Translated by Google) Good service and fast, other places get in a bad mood and do not help(Original)Buen servicio y rapido otros lujares se ponen de Mal umor y no ayudan”
9AM - 7PM
4695 Southmost Rd, Brownsville
Mobile Phones
“(Translated by Google) Excellent service from cyndy i changed metro and she helped me a lot.(Original)Excelente servicio de cyndy me cambié de metro y me ayudó mucho.”
“Nice place went to buy a phone case and found it easily. Alot of electronics huge selection. Anything electronic i prefer here than say walmart feel quality us better. Staff is helpful and nice store is clean. Overall I really like this store.”
“Would like to thank Ms Santos Zepeda for a great and exellent service she's provided me in purchasing a new cell phone and accessories ? also in the helping me walk out with a new phone ready to use. Not to mentioned how she handled a customer demanding and screaming to be seen first while Ms Zepeda was already helping 2 customers on two different screens. She handled situation very professional and calmly. STRONGLY RECOMMENDED!!!”
“Went to transfer phones to another account and Saul helped me and he was wonderful. Very helpful and kind. Staff is friendly wasnt super busy. My daughter was happy with her phone cover and screen protector. Recomend this store.”
“Laura is the best here!! she went above and beyond to get me the phone I wanted also while giving me the best plan that fitted my needs!! would highly recommend to go here because all the staff are good at helping you!!!”
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“Rosie at AT&T absolutely crushed it. She was extremely knowledgeable, explained everything clearly, and didn’t waste my time with fluff. On top of that, she was genuinely friendly and easy to talk to, which made the whole experience smooth instead of stressful. You can tell she actually knows her stuff and cares about doing the job right. Because of Rosie, I’d 100% come back to this location and recommend asking for her specifically. If anyone needs a phone and want a pain-free experience then she is the person to ask for! Thank you again for all your help Rosie !! Truly appreciate you!!”