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“Carlos and Brandon were a great help, Carlos informed me on all my options and was able to take care of me through the process and was very patient with me, i highly recommend this location and will be back for all my phone needs!”
“I'm happy to drive a bit further to Yamilex's because her customer service is consistently excellent, she's always happy to help and resolves any issues I have. Plus the service with boost is way better and cheaper than ATT&T.”
“Neighborhood Geek was able to fix what Geek Squad wouldn't even look at! Turnaround time did take an extra day beyond what was quoted which wasn't a huge problem but I wish I would have gotten a heads up. The price was reasonable as well, and the repaired phone works perfectly again! Will definitely look to them for any other tech repairs in the future.”
“I was treated super friendly by Gladys. Plus she really gave her best to treat me right. She was the one ones who could fix my problem with a new phone. I went to tmobile at mall and at boca chica and none could figure out my problem. But Gladys wow!! It took her less than 10 minutes to fix my problem. I am super hyped. I honestly thought that there was nothing I could do about it. That's what the other tmobiles said. Thanks a million Gladys,
Happy customer!!!
Hugo Sanchez”
“When I say it’s the greatest cricket store in the valley I mean it. No other store helps me with any problems that I have or solutions like this store. Great customer service John R. He Has been nothing but professional and always helpful and correct. He is a person that I go to with any cricket problem. Trustful young man always greets with a smile when I walk through the front door.”
“Great customer service by John ! Never gives me problems always makes my visits nice and easy! Only problem I notice was y’all really make your employees work on Holidays like Thanksgiving?!?! They can’t enjoy time with their family ? Really shows cricket is guided by greed. But as for that gentlemen John he was great as always!”
“Great customer service! My needs and convenience were trying to be met as I was offered options that better benefitted me. I was treated with courtesy, respect, and patience.”
“I was very pleased with the service and customer care provided at this location. Team member Kassandra was very impressive with her way of helping me out. I was able to make a quick purchase and was also able to learn the different options provided with Cricket. Great customer service! 10/10 recommend! Definitely going back there!”
“My favorite salesman is called Pedro; In this facility they always welcome us with an incredible humor, I would give this store 20 stars!! Thank you Pedro, Christina, Tatiana and Deisy!! For being such good sellers and excellent people”
“Outstanding customer services. Come ask for Karla, Victor or Arely for an amazing experience with both customer and system service. Prices and amazing decices sold here. Thank you karla for an amazing service im amazed with my new device!!”
“This was the second cricket store I stopped by today to get help with my new phone. Sad to say a lot of young employees are not very knowledgeable, but Rosie at this location was! First off she greeted me with a big smile and then answered on my questions and helped with the troubleshooting with issue I was having with my new phone. She gave a five-star service today and I'm sure she does every day. Rosie you deserve a raise!”
“Purchased a Jetpack 2 years ago for data, I’m a winter Texan. For two years I’ve gone to Verizon stores to get the Jetpack set so I could see my data on line and make payments. So 6 Verizon stores later, I finally meet Venessa and she actually solved the log in issues so many others could not. On top of being very professional she is incredibly pretty ? Thanks Venessa??”
“The person that help me was very helpful kindness of which the metro customer service on the line did not finish her Job I had to go to this place for help and she help me”
“Great service. We came in around 5 on Saturday and Ismael went above and beyond with his service. Was able to get my girlfriends line transferred to my plan no problem and we walked out with a free phone for the new line transfer and was kind enough to update my plan. Ismael was very informative and knowledgeable. Highly recommend Boost and this location”
“I stopped by at listed location on 7/5/2021.I was impressed with Manager Renae and TecArnold they gretted me upon arrival with a smile.Staff was very Professional and address all my issues.Techician Arnold provided me with tips to optimize use of my new phone.Thank you very much for displaying a positive attitudeYour quick response to addressing my queries and valuing my time sets the standard for excellent customer service”
“Super recommended, very good service and the girls are very kind and attentive. They also have very economical and accessible prices. They take their time with each client.”
9AM - 7PM
4695 Southmost Rd, Brownsville
Mobile Phones
“(Translated by Google) Excellent service from cyndy i changed metro and she helped me a lot.(Original)Excelente servicio de cyndy me cambié de metro y me ayudó mucho.”
“I stopped by at listed location on 7/5/2021.I was impressed with Manager Renae and TecArnold they gretted me upon arrival with a smile.Staff was very Professional and address all my issues.Techician Arnold provided me with tips to optimize use of my new phone.Thank you very much for displaying a positive attitudeYour quick response to addressing my queries and valuing my time sets the standard for excellent customer service”
“Went to pick up an online order and Victor there helped me out like no other. Quick and easy process. I didn't expect my order to be ready and Victor was like " I can get that for you right now" I was impressed... thank you so much! He even was able to get warranty on that item that I didn't even know I could get for free since I was a Bestbuy rewards member. Promote this man!”
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“My husband and I recently transferred to ATT and Alma was able to help us tremendously. She explained everything very well to us and helped us with transferring all our number over without any problem. Great customer service”