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October 2023 by Raul Serrano
I give this place five stars all the way. The most advance and best selection in RC cars, the crew is exceptional and the NSR always have the best deals. I highly recommend New Sun Racing.
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October 2023 by Ercan Nokay
Same as online prices and free service for my hobby cars.
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August 2023 by Miguel Ángel Ramírez
Initially a bad experience.I hate rating business bad, I never leave reviews, especially bad ones I don’t like to be petty like that. The thing was about the waiting time for a repair on a scooter tire. There was just bad communication at first from the employees but they are making it up and I just recommend you guys to be clear on waiting times and prioritize services. I don’t think swapping a tire tube should take a week and a half. And I get it, not employees fault. Just recommend being clear and taking priority on making the service a bit faster! Thanks and wish your business the best
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September 2022 by Rafael Garcia
In 2022 fathers day I got my first Traxxas RC a Maxx(amazing RC truck giving me more than 50MPH speed). I been using it when I got a chance, NSR give me 30 days of warranty on the electronics on the truck (they explain to me the warranty before buying). after that I have a special warranty rate on the electronics. This week for some reason my Servo(motor that control the Steering) stop working, I did check the Warranty prices on Traxxas page to replace my Servo. So after that I call NSR in Brownsville, they explain how the warranty works. and they actually respect the Warranty price on the servo. so i took my truck and that same day they change the part and took care of everything (No extra charge for labor!!!, Labor is included when you buy the RC and parts from them). From day one without buying anything the team of Brownsville (Jesus, Grace and Santos) had treat me as a person, I believe the care for their customers, and I don't thing they mislead you in any way. At the end I'm happy customer and I can recommend this location without any doubt. kudos to you guys :)
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August 2022 by fam GarCon
Very poor warranty and customer service. Your told one thing over the phone then come in and the employees can’t get there story straight and don’t want to give out information to speak with a manager or someone with experience. Had been there numerous times and has a great variety of items to up your RC cars but would much rather wait for prime shipping then go back there due to the rude employees.
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February 2022 by Justice R.
Left my Jeep's there to get worked on and they got thrown away because we took to long to go for them. They won't do anything to compensate for that. Horrible customer service. Manager laughed at the fact that they didn't know where our Jeep's were.
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April 2021 by Google user
can i buy pop it
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March 2020 by Lorne Harmer
Awesome RC trucks super helpful and friendly employee Jesse
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December 2019 by Rigoberto Martinez de Delgadillo
excelente trato y muy profesionales
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December 2019 by Lee Anthony Chavero
really helpful people. Just a FYI they are also a horizon hobby dealer so any plane you can think of they can order it and have it on a nice timely manner. couple weeks ago I ordered a timber x! box was in perfect conditions everything worked beautiful! I will be buying more planes in the future with newsun!
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August 2019 by Jimmy E. Phillips
Great place, great people to do business with! Good service and lots of help if you need RC parts and maintenance!
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July 2019 by josé lúa
Very expensive!
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June 2019 by Arturo Leza
They guys in Harlingen do a really good job. Every time I leave the store I got a smile on my face. Good customer service!!!
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May 2019 by StephanieAdalberto Trevino
Just went to Mcallen location, and great customer service. Just got a Rustler and love it. Will probably go back to get another 1/16 model for my son. His dont work as well any more.
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March 2019 by Angel Hurtado
Just browsing
