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December 2023 by Cesar C
Joe was amazing, help me find what i needed.
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December 2023 by Emily Maldonado
Workers tried forcing an incorrect dryer plug jumping my breakers almost causing a fire in my garage they told me they would come back to look at it they said they bend the incorrect plug all the time, when the installers returned they hit my sons basketball court and bent it I called customer service and they decided to cancel my account so they wouldn’t have to deal with me Gilbert the manager has the worst customer service
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November 2023 by J.C. Guerrero
Excellent
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October 2023 by Celestino Serna
Well play on question see wat questions
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July 2023 by Tommy Martinez
DO NOT RENT FROM THEM ..... The manager "Gilbert" is not only disrespectful but is completely unprofessional. What manager gets on the phone and burps in the customers ear. Gilbert had the nerve to tell my wife the only reason she called the store a lot was because she liked talking to the staff. Did he not once think it's probably because the equipment he provided on a lie saying everything was new which it wasn't. The bed completely smelled like smoke and stained. Apparently not new. The washing machine they delivered didn't work and at this point has stayed locked with clothes inside. clothing is damaged. The dryer never worked but decided to try to blame the customer. He would rather call my wife a lair instead of taking responsibility. He has scheduled appointments that he never showed up for. The entire time the equipment has not worked but still continues to bill the customer. Everything this so-called man has said has been a lie. He is a terrible representation of the business. Gilbert you're a thief and a fraud. AGAIN, DO NOT RENT FROM HERE. To treat a customer like this is terrible. To treat the wife of a Veteran who fought for this country in this manner is unacceptable.
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July 2023 by Tommy M.
DO NOT RENT FROM THEM ..... The manager "Gilbert" is not only disrespectful but is completely unprofessional. What manager gets on the phone and burps in the customers ear. Gilbert had the nerve to tell my wife the only reason she called the store a lot was because she liked talking to the staff. Did he not once think it's probably because the equipment he provided on a lie saying everything was new which it wasn't. The bed completely smelled like smoke and stained. Apparently not new. The washing machine they delivered didn't work and at this point has stayed locked with clothes inside. clothing is damaged. The dryer never worked but decided to try to blame the customer. He would rather call my wife a lair instead of taking responsibility. He has scheduled appointments that he never showed up for. The entire time the equipment has not worked but still continues to bill the customer. Everything this so-called man has said has been a lie. He is a terrible representation of the business. Gilbert you're a thief and a fraud. AGAIN, DO NOT RENT FROM HERE. To treat a customer like this is terrible. To treat the wife of a Veteran who fought for this country in this manner is unacceptable.
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May 2023 by Silvia Murillo
Awsome
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December 2022 by Isabel Garza
Nice place to rent to own and house items nice staff
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October 2022 by stephanie rivera
Worst customer service do not buy from here. They add money to your account once you’re due date is due and the manager GILBERT kept adding the benefits plus which is an additional $14 and change without my consent! He also threatened to remove my table just because I told him about it! Oh and one time you’re late they start harassing you. Worst experience I have ever had with rent a center! I’ll never recommend to anyone! And worst customer service experience from staff members wing stalkers when I’m shopping at a thrift store I made a complaint to headquarters already about this! It’s scary! Also they took 3 MONTHS to get me my chairs delivered because the ones they shipped me were all scratched up! I can’t believe they have a manager working there that is very rude and unprofessional.
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October 2022 by Juan Sanchez
Awesome.
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February 2022 by Esteban Ybarra
Worst service ever
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December 2021 by Roxanne Zamora
Great service i like it here
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February 2021 by Esme Z.
Completely unprofessional. Rude. Misinformation. Liars. They tell you one thing and they end up taking your money, and don't even call to tell you they are not intending to deliver what you were "approved" for. Zero communication. And when we call they speak so unprofessionally using slang and switching back and forth from English and Spanish as if we were friends? My spouse wasn't approved so they tell him. THEY TELL HIM. To have me go in and I would be approved with my history. My mother goes instead. They waste hours of their time. Take my spouses money. Tell him it's approved and it will be delivered and today flip the story. They are refusing to deliver since they're "aware it's for him" and not my mother who's name it is under. THEN WHY TELL HIM TO DO THAT. YOU WANT A SALE THAT BADLY BUT THEN ACT LIKE UNPROFESSIONAL ASSHOLES AND SHAME MY SPOUSE. Unbelievable.
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June 2020 by Brianna irene
Very bad customer service. Do not reccommend for anyone to buy from this store. They avoid taking payment over phone so with the excuse that system froze...just to charge you an extra chunk in my case 180.00 more just two days later! Not good service when you've been paying and had a good business relation until the END ! Then the manager sarcastically laughs along with employees while I'm walking out . Wow really ! Smh
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June 2020 by Claudia Chapa
Great customer service.
