Royal Nails provides a mix of experiences for its customers. Many appreciate the thorough and quick service, especially for pedicures, with some staff members praised for their friendliness and skill. However, there are concerns regarding the acrylic nail service, as some customers feel it lacks proper nail care, like soaking and cuticle removal, leading to an incomplete job. Despite these issues, the salon is noted for its cleanliness and sanitation practices, making it a recommended choice for those seeking pedicures or nail services. Overall, Royal Nails has both loyal fans and areas for improvement.