Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
3260 Galeno Crossing Suite 10, Brownsville TX 78526 Hours
About Spectrum Store
Spectrum Store in Brownsville, TX offers a range of services including broadband Internet, Mobile, and Cable TV. Customers can visit the store at 3260 Galeno Crossing to shop for new products, upgrade services, pick up or return equipment, and pay bills. The store staff are knowledgeable and helpful, with specific praise for an employee who provided exceptional support and was very accommodating. Overall, Spectrum's Internet service is considered reliable, with good speeds that support remote work and streaming needs. Many customers appreciate the consistent connection, though some experience occasional lagging or freezing issues. The service’s main weakness lies in mobile phone offerings, which have not met expectations. Customers find the mobile service lacking, but recognize Spectrum’s strength in internet provision. Wait times can be long, so calling ahead or scheduling appointments is recommended to save time. Some customers feel that the cable TV channels are limited and repetitive, and find the service expensive—paying around $199 for basic cable and WiFi, which they consider too high given the limited channels and slow WiFi at times. Despite these issues, many customers are satisfied with the overall service and the assistance provided at the store, especially when dealing with knowledgeable staff members.
Most Recent Reviews
July 2024
Charge us a good amount of money for internet and I use it to work from home. There was no announcement for an outage and when I tried calling, but the machine would just hang up due to “high call volume”. App is usually buggy and takes a while for it to load.
March 2024
Very busy when I was there
But they handle it in a orderly manner
March 2024
Last week, I sought assistance with my internet device, and I had the pleasure of being helped by Alex L. His exceptional support and extensive knowledge left me thoroughly satisfied with my overall experience with Spectrum service. Thank you
More Comments(144)
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