January 2022 by Bruce Wayne
Made several online purchases and no one could attend me because the system was down. It’s been 3 days with the same story and shouldn’t they have someone that deals with technical difficulties or someone who solves the problem?
December 2021 by Marlen Cruz
I love coming to Ulta because the employees are always ready to help. I’m always greeted right when I walk through the door and offered assistance. I really appreciate that the employees always inform me of any deals going on.
December 2021 by Spicy Boba
BEWARE OF SCAMS!! Recently went online to buy gifts for cyber monday and found a great deal where you spend 80$ and get a bag of 21 expensive samples for free thats valued at 60$. It was my first time purchasing anything from Ulta, I get an email a few days after saying that it was out of stock, I called to see if there was any solution available to which they sent a 15$ gift card.. I told them that 15$ isn't the same as a 60$ beauty bag that was promised and asked if there was any other solution to which I got no help. Please do not buy when they try to offer 'free gifts' with high amount purchases. Very upset my first time ordering was a bad experience. I will be sending back my 90$ worth of gifts back, and won't support a company that won't keep their end of the bargain.
December 2021 by JAD Girls
Rude general manager. Its suppose to be a welcoming environment. I felt judged being followed around by the general manager from the moment i walked in. Didn’t even ask if i needed help. Left me alone once i got in line but she went behind the counter. Never coming back
October 2021 by Enereyda Gonzalez
Love there team work
September 2021 by Eguia Álvarez Patricia
La buena calidad de sus productos
July 2021 by Cassi MrsMcluvin
Booked twice rescheduled twice with about 30 min notice !! Horrible service
June 2021 by Rebeca Cann
Associates were rude, unhelpful. Attempted to make a purchase 3 days in a row... computer system down... could not accept credit cards, could not verify purchase made online. Long line to make purchases. Ended up leaving without buying anything, requested refund for online/pickup at store purchase!
June 2021 by Shei shei
Super nice staff, especially Jessica who greeted me as soon as I walked in :)) she helped me and explained several other things about their products. Made my day.
March 2021 by Perla Denise Navejar
Always friendly staff willing to help.
January 2021 by Yesenia Cannon
During my shopping, a worker would follow me through out the store. Everytime I picked up an item to read a lable I was as interrupted. I spent $109, I guess I wasn't there to steal.
January 2021 by Claudia Chapa
My daughter loves this place.
December 2020 by Debbie Tyler-Dillon
Let me start off by saying that the whole store is not bad. Most of the employees provide excellent customer service. The rent-a-cop (a/k/a: security guard) was an absolute jerk. I sneezed in the store and he freaked out. I told him that it's just allergies (I have dealt with this all of my adult life) and wearing the mask (which I was doing), made my nose run even more. He literally followed me and watched me the entire time I was in the store. I think if I would have sneezed one more time, he would have kicked me out. Don't think I'll be back to this location. I'll just order online or go to Sephora.
December 2020 by Unknown Vlogs
Bad customer service, just because inclement weather they can't fulfill curbside order, i understand if it says in the app of the confirmation email but nowhere on the app or email it said that!
October 2020 by Marlene Arevalo
Service was good but when I went to the restroom paper was over flowing from a small container trash. ☹
