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February 2024 by emily villanueva
I had a great experience! Karen was so helpful throughout my visit !
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December 2023 by TheDjfreshinthemix
Overall experience was Great! Maribel went above and beyond to help me with my purchase!
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December 2023 by Victor Caballero
Maribel Vidal was the associate who assisted me with the purchase of my 5 karat diamond men’s ring. She was awesome in taking care of me as always. She has been the sales person to go to as she has always taken care of us since 2006. She is an awesome representative for your company.
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December 2023 by Alexis De La Cruz
Maribel provided excellent customer service and made sure I found exactly what I was looking for! Great service and attention to detail!
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December 2023 by Christopher West
Amazing service, any issue we encounter was fixed by Karen. Made my wife and I happy we choose Zales.
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November 2023 by Jesse Mendez
Outstanding customer service!! Maribel Vidal best ever!!! Look for her for the best deal service and exceptional attitude!! Always looking for her.in every visit!!
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October 2023 by Ben Hernandez
Thank you Karen for providing me excellent service. Very attentive to detail during my visit. I highly recommend anyone to lookout for her for your next jewelry gift!
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October 2023 by Jesus Vega
Karen was excellent, she assisted us quickly and helped us choose the perfect wedding band. Great customer service.
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October 2023 by Priscilla Rivera
Great customer service and assistance with all our needs definitely will be back to the sunrise mall location. Karen took great care of all our needs !!
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September 2023 by jose g
Very detailed, great customer service, she noticed a diamond missing on my wedding band and helped us get it replaced.
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August 2023 by Nserna
Rosalinda is an amazing person! I was seeking wedding bands for both my fiance and myself and she was able to seek the best sale for us. Constant communication via text. Completely recommend this place and their service❤️
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August 2023 by Julie Alaniz
Very helpful while I decided to purchase some earrings set would highly recommend Maribel .
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August 2023 by Maria Medina
I came in today to have my engagement ring cleaned and while waiting for what seemed like forever, the salesperson named Vanessa gave poor service towards my fiancé. Vanessa cleaned my ring and returned it to my fiancé with gunk still on it (very poorly) and my fiancé asked again to have it cleaned and polished like the customer that was before us. She then said for him to go back in line and wait again…. Thankfully a nicer salesperson there finally came in and gave my fiancé the service you’d expect at first. So for anybody who reads this and wants to go in-store next time, Vanessa will also leave you waiting and never ask you to hold on or if you need any service. I leave the 3 stars in consideration of the nice lady who rescued our afternoon.
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July 2023 by jesus basanez
Buying a ring for engagement can be very stressful. Luckily Karen made the experience so much better and explained things to me so well. Her patience and knowledge was amazing and I felt very welcomed.
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July 2023 by XTRIPALX
Karen was very helpful! She made my experience much easier to get the engagement ring I wanted !