-
November 2023 by Adam Perez
Nice service
-
October 2023 by Wes Stephens
This place is great. My car is always ready for me at the appointed time, and everyone on the staff is awesome.Be aware that they're closed on Saturday and Sunday.
-
July 2023 by Lisa Kolb
i prefer not to rate until I've actually done business here. customer service was friendly and helpful enough, but they didn't have a small enough vehicle and i couldn't afford the security deposit.
-
June 2023 by James Hammonds
Good price, nice friendly service staff, they explained everything. Good lust of vehicles to choose from.Drawback was that they were supposed to be open on Saturday till noon because I had questions about my return, but no one was at the Brownwood store.
-
May 2023 by Joanna B
I always have good experiences here. Richard is always helpful, helps me with what I need and gets me in and out; quick and efficient with a smile.
-
March 2023 by Tammi Stewart
The car we originally rented was not there at the time so they upgraded us to a vehicle that we absolutely loved and really hated to have to turn in!
-
January 2023 by Shena Romero
Haven't even gotten my car yet and went in there and the guy was beyond cocky and rude. Walk right out
-
December 2022 by Melissa Sliger
The man was very rude. Had a very unpleasant dealing with him unfortunately it’s the only rental car place in my area so therefore really wasn’t much we could do .
-
November 2022 by Sharon R.
I reserved a rental 5 days ahead of pickup only to get a phone call an hr before, stating, no rentals available. He was not helpful as to find another rental at a close by location as he stated he did not have access to their system. I have contacted the manager with the information he provided with no response back. I would give "0" stars if I could.
-
September 2022 by Emily Bilbrey
Everything was great, just a tid bit pricey.... But then again, everything is.
-
September 2022 by Dave Shimkovitch
They have a good selection of vehicles and staff are ????? nice
-
August 2022 by Ravi RAj Mahato
Great customer service +(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) NO NONSENSE and GREAT ASSISTANCE!!!
-
June 2022 by Cristal Rodriguez
If I could give 0 stars, I would. I had the absolute worst first time experience renting a vehicle.1. The person who helped me, was on his phone throughout the whole time while ‘helping’ me. He also failed to send me the contract through email, like “HE SAID” he did.2. I’m being charged for a windshield replacement due to a crack from freezing weather, which I’m not paying. And my insurance thinks it’s ridiculous that they are charging $500 for that replacement.3. The staff is just very unprofessional. VERY.Will never do business with enterprise EVER again.
-
April 2022 by Angel Davis
Brownwood Enterprise does not update Online Travel Agencies on a daily basis of thier availabilty of rental cars. I was put at a great inconvenience after reserving a rental online with a travel agency, arrived over an hour later only to be told they had no available cars at all. It was very inconsiderate of Enterprise staff not to contact me within that hour and a half to make me aware so that i could make other arrangements. Very displeased
-
January 2022 by Kylene Gould
We were dropping off a truck from another state.. they were very professional..helpful and nice.. we have had really positive experiences with Enterprise... I would definitely recommend them to others...
