-
July 2021 by Levi Russell
Had what I needed. Transitory inflation is hitting this business too. Everything is getting more expensive. Can you believe that the most popular president in the history of the United States is letting this happen? Glad I didn't vote for him!
-
July 2021 by Leslie
Watched at least 6 (male) employees walk right by as I (female) loaded 32 cinder blocks without anyone asking if I needed help. Inside the store, they all say hello ... UNTIL YOU ARE LOADING SOMETHING HEAVY.
-
July 2021 by Shaun Young
Have used them for years, normally it's in and out through the self check out. I tried to return a weedeater where my receipt said 90 day return policy. They refused to honor it and I left the weedeater on there counter. Why spend $200 and something they won't honor past 30 days when I can get a used one from the pawn shop for 60-100 if it's only going to last less then 3 months. I'm done dealing with not-so-helpful service. I'll be shopping elsewhere.
-
July 2021 by Bruce Freeman
While Home Depot stores tend to be very similar across the country, the folks at the Brownwood store tend to go out of their way to try to be helpful and friendly. This includes having one associate not knowing where something may be located, but making sure they connect you with somebody who does, for example.
-
June 2021 by Will Williams
I saw a deal on display in the store.
-
June 2021 by Arthur McManus
On the 25th May while visiting your store I was assisted by Nathan, who was so helpful and pleasant he went above and beyond his duty to help me locate a certain item in your gardening department. Thank you once again Nathan.
-
May 2021 by Brenda Burks
Was looking for some concrete blocks to put together a small patio. There were definitely enough in stock!
-
May 2021 by Dr Plasmatic
I have shopped for 3 years at this Home Depot. Some of the items were cook stove, dishwasher, evaporative cooler, lawn mower and dozens, maybe hundreds, of other supplies and equipment.I must stop shopping there because of their political involvement with the great state of Georgia.Now I must drive 75 miles to the nearest Lowes.I loved Home Depot and this makes me sad.
-
May 2021 by karan ireland
The employee's are so rude and no one wants to help you. I had to carry out my own 20 gallons of paint and load it. If the think you need help THEY RUN THE OTHER WAY. CASHIER'S ARE THE WORST!!!
-
April 2021 by Crystal Blair
Waited for an hour to get some pain mixed. While waiting cause I knew the girl was busy, she gets done with the one ahead of me boldly looks at me in the face and walks off. IM STANDING WITH PAINT IN FRONT OF HER!! Then she comes back and proceeds to disappear again after helping another lady. I go to the front and ask 2 young girls for help and they acted like I interrupted their gossip session! RIDICULOUS!! I will never be back to this place!! Customer service SUCKS!!
-
April 2021 by Thia Lynne
We need new appliances for our house. We're having trouble with our closing date but didn't want to wait too long before ordering our appliances, but don't want them coming in too soon either. We wanted a couple of unique appliances to suit our 100 year old Spanish Revival house. Haley was so patient with us and helped to work it all out while saving some money. What a great Home Depot experience we had thanks to Haley!
-
April 2021 by Elrancho Thunderhorse
Great hardware store for all of your home improvement. It would be even better if Home Depot had employees that enjoyed their job and liked interacting with the public.
-
March 2020 by Alicia Estades
I am truly disgusted with Home Depot in Brownwood Texas! It has been 4 days and the detective working on my case has still not received the video surveillance of the man and woman that have charged over $3000 on my debit & credit cards at their store! My husband and I have spent over $10,000 in their store within the last year and they could not care less of us as a customer.
-
January 2020 by Rebecca Heard Freels
excellent customer service
-
October 2019 by Kathy Yarbrough
Worst customer service than Walmart