-
June 2023 by D M.
After having my car in their service FOR 3 MONTHS!!! We've been driving it for a few days and the damn wheel almost falls off. If we'd been doing highway speed we could have died. I can't stress enough how dangerous these people are and the incompetence is off the charts. BEWARE DO NOT USE THIS COMPANY FOR ANYTHING!!
-
February 2022 by Shawn Jowers
Incredibly disappointed...have always used this shop just to find out I've probably way over paid. Called today to setup a simple repair that should run about $150 only to be told it would be well over $500. Confirmed when I setup up the same repair for $148 at a different shop. I have always been pleased with my service but this encounter has definitely made reconsider ever using them again.Update...the Service Manager did contact me and made every effort to make this right which I greatly appreciated and will definitely reconsider doing business here in the future. Tha ks for giving me a call.
-
January 2022 by Jim L.
Best car buying experience EVER! Car prices in Dallas were crazy. Stanley- Brownwood had the perfect vehicle at a great price. This Grand Cherokee was a gift for my wife and Roanne, my sales consultant, was amazing! She made the process easy, took care of everything, and had my vehicle delivered to me in Dallas. If you are in the metroplex and looking for a fantastic dealership, you will not regret giving Stanley Brownwood a chance.
-
October 2020 by Ray Leinbaugh
Quick and professional.
-
September 2020 by Denise Porter
I’m very grateful to be a customer. They showed integrity and compassion this week and took responsibility for a situation that wasn’t even all their responsibility making things right in so many ways. They are loyal to their home town and customers. I am grateful to them. Thank you John Bunn , Marcus Sanders, and Chris Olsen and so many others.
-
August 2020 by Amy Davis
Nice people..
-
June 2020 by Mindy Barrow
It was a pleasure working with all of the staff at Stanley CDJR. They were professional and knowledgeable and providing excellent customer service! I would definitely buy from them again!!
-
June 2020 by Jerry Wallace
Great service as always
-
May 2020 by Dylan Beamer
while I was getting my car serviced here I decided to wait in the sales lounge which was very nice and clean inside and cool. I felt welcomed right away. I had a question about getting tint for my windows which was answered very well even though they do not offer that service. After sitting down I was offered a bottle of water which was very cold! I will definitely be back to this dealership
-
May 2020 by Barrett Thomas
I buy cars off the Internet several times a year. It may be accurate to call it my "hobby." I even shop for friends sometimes. That being said, of all the dealers I have worked with, this dealership may have been the easiest, most honest and transparent, and most responsive I have ever done business with. I was very pleased with the process. They even delivered the docs and vehicle to me without me requesting it. They offered! Five star all the way. Jose and Marcus were the people I worked with, and they made my experience seemeless and enjoyable. Thanks guys.
-
May 2020 by Shahdat Ahsan
Would give 0 stars but doesn't have the option. Terrible customer service and total rip off
-
March 2020 by John Schwab
Was at service department answered all my questions. Set up a appointment. Kelly was helpful
-
February 2020 by Daphney Sheray
Awesome people!! So friendly!! People who get things done no matter how much time it takes!!
-
February 2020 by ElizabethEric McCorkle
Bud is great to work with makes buys a car fun and easy! The entire staff was amazing. Continued to check on me and answer every question I had. Highly recommend going to see Stanley for your next car!
-
September 2019 by Carrie T.
Bought a Chrysler 200 new - and have had nothing but problems with the vehicle and when I take it in to get fixed, they can not fix it right. Done with this dealership. Then when you try to call them they never answer the phone - (Service Department) - they do not return your calls, your left with wondering if they have fixed your car or not, when it will be ready - etc. poor customer service - the last time I took my vehicle to get fixed they kept it over a month and I had several items stolen from my vehicle.