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November 2023 by Lauryn Tynes
Yikes... I live in midland and bought a car here before seeing it and that's on me. The car had great car facts and I received a video showing it starting and what not. This is the car that I've been wanting to get back into with such great consumer reports and safety features. I picked the car up during a storm and on the way back the car was all over the place.... terrified the hell out of me. Get home and check the tires and what do you know there's not much tread. The tire light goes on so I take the car into discount tire. The tread on all 4 tires was different! The front two are at a 6 and 3, the back two an 8 and 2.... How did the guys who check these cars out think that was okay..... also the car could have been detailed. Sales team was great although seems like they got the sale and now no calls back. 850 dollars within a week of having it. From reviews it seems like the guys in the back don't really care. I wanted to stay away from the big city sales people but I wish my experience was a bit better. Great car though with a great price! Check before you buy.
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October 2023 by David Carroll
Kristy did an excellent jog of waiting on me, but I am not ready to buy at this time,
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September 2023 by Victoria Sanchez
The ONLY dealership experience in my life that I can say was 100% positive from start to finish. I was referred by two separate family members and the employees remembered them each by name as well as the vehicles they purchased. I cannot recommend this place enough!! The selection may be smaller than some of the others in town but you won’t find this kind of transparency and genuine customer care anywhere else. Thanks for a great buying experience!!
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August 2023 by Kateva Myers
I've bought several vehicles from them. They give good discounts. I'm actually looking again to maybe do a trade.
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July 2023 by LB 7
Thank you William Haechten for getting me taken care of on my 2018 Ram2500. Very responsive on any questions I may have had got me videos and pictures right away. Best car buying experience I would definitely come back again.
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July 2023 by Justin Kelly
Did a full engine replacement on my wife's van just smashed it in destroying the plastic guards and didn't replace the gaskets which were covered under the warranty which allowed oil to leak and destroy our alternator, battery, and starter and they miss threaded the flywheel which broke it to pieces.
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June 2023 by D M.
After having my car in their service FOR 3 MONTHS!!! We've been driving it for a few days and the damn wheel almost falls off. If we'd been doing highway speed we could have died. I can't stress enough how dangerous these people are and the incompetence is off the charts. BEWARE DO NOT USE THIS COMPANY FOR ANYTHING!!
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June 2023 by sallypoe
We had our breaks start grabbing on a vacation here. They were able to get us in immediately and get all four breaks replaced (yes they were due) and we were out in 4 and a 1/2 hours. If I were in the market to buy a new vehicle I'd definitely come here!
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April 2023 by Justin McKeown
Great customer service in parts department. And when you walk in the doors to go to parts ...the first counter those ladies helped guide me to parts. Thank you all and special thanks to the parts lady who gave me photo of part needed and wrote size down to help me out. Kudos. Thanks!
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April 2023 by Beau Bostick
Took my Jeep in for an oil change 29.95 coupon special. Change to air filters wiper blades in an oil change cost me nearly $300. I can't afford to drive a Jeep anymore. Going to trade it in Parts are way too high for me. I can't believe I said a wiper blades is nearly $80 for a Jeep. This is only on the service department
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February 2023 by JOSHUA ROUSSELOW
Shan at Stanley scheduled a service for my 2022 Ram 3500. When I showed up he was kind and cheerful. He went above and beyond to help. I'm grateful for their customer service and Roy did a great job servicing my truck. I will do business with Stanley Chrysler in Brownwood again. Thanks Stanley Team.
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January 2023 by Cierra Bush
Charys was so easy to work with! I had contacted them about a 3rd row vehicle a few weeks ago and contacted again about a suburban. Without hesitation the next day, she ran my vehicle price, but unfortunately i couldn’t trade my vehicle. But my husband insisted we trade his truck and the next day she got a value and we were set to trade within an hour. Everything was so smooth and quick and we were so happy with choosing her! She was more personal as well and not just trying to throw vehicles at us. Highly recommend her and her crew!
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October 2022 by Vikki Raincrow
Kendall V.,Service Advisor is one of a kind.Very professional,friendly and respectful.If there is a problem on she gets its fixed..I am very Ocd/protective with my Jeep Wrangler and she gets things done to my expectations!I recently purchased another Jeep but a Renegade this time through Stanely,due to the service dept.being very good.Go See Katie M.in sales on your next vehicle!!I have always gotten my Jeep in on appt. quickly and repairs done on a timely manner.Go see Kendal in the service dept.,she will get you taken care of.She will keep you updated through the process.No shop is perfect,but how they handle the mistakes makes them great.
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October 2022 by AyeLizzie *
Scratched paint, fender, and interior door panel. Stained front seat, returned with oil on interior and exterior door handles, console, gear shift, steering wheel, and key.
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September 2022 by Brannon Burleson
This place is amazing if you need help getting a car ask for the girls I have never gotten a car from anyone else who helps you as much as they do they even help me now if I need it
