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January 2025 by Andrew Tristan
I went there today and saw the employees wearing mask. I feel like a good general store manager would let them go home and get better but seeing a good amount of employees wearing masks just makes me feel uncomfortable
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December 2024 by Nora Phelps
Very clean and organized. Plenty of people to help you if you need help. The lovely young lady who checked me out was so friendly and extremely helpful. I can't remember her name, but I think it started with a Z. They had plenty to choose from and plenty of sales.
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December 2024 by Milanka Rose
we have never, ever had a more disgusting pizza than this place....sorry
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December 2024 by John Hughes
Great gift ideas
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December 2024 by Lauren
Very poor customer service. I have visited the TJ Maxx store in Brownwood at commerce square many times and there have been a few times I have witnessed and observed sales associates working in the changing room department, redirecting customers to go and fetch for the clothes the customers tried on, and to bring it over to the associate working in the changing room department. Like it's the customer's job to go and fetch the clothes and bring it to the associate. And it makes me want to say something. That is actually the most ridiculous and the only thing I can't stand about t.j Maxx in Brownwood. There is a undeniable feeling that I get on the other end of the counter hashtag customer / me. That I could get kicked out just for informing them, that's their job. And to not redirect me. There was only once, that I have seen an associate redirect someone on the spectrum of autism off on the side, burshed her off, made her wait. As the next customer after the next customer is next in line she's waiting there asking for assistance. And completely ignores her. It almost makes me want to stand up to the counter and say something. There's the other thing. I used to work in customer service for almost about 10 years and I had to learn numerously, and many times over, and most importantly, that not only first comes, first serve. But that, every customer is a valued customer. Somehow or another it seems like I keep running into this same issue with the customer service around the area of Brown county. But since TJ Maxx is my favorite clothes store, I get to pick on them and tell them.
"Hey!!! I don't agree!! And I especially don't agree with the sales associates at the changing room department!!"
At T.J Maxx at Brownwood, in commerce square. It feels like to the other end of the counter hashtag customer/Me, at times can be publicly humiliating. I go there to shop because we're limited to the clothes departments we have out in this area. Because it's a small town. And the fact I also wanted to say; that big businesses will lose money, based on a customer's experience. For an example, if a customer has a satisfied experience, the company will potentially bring in more customers. Therefore, more money. If a customer is not happy, then the customer might not come back. And that means no money.
Yet, you have these people who will say this though, your money is where your mouth is. Just like the importance of high demand and consumerism, the customer will always come back. Well here's the big sad news for you TJ Maxx of Brownwood you son of a squares. Continue to hire unprofessional people like that, less money, less business. Put your money, where your mouth is, think like a professional.
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December 2024 by Miranda Brown
This is more of an employee review than a store review, but I had an employee come open the cologne box today and asked her for recommendations on what smells nice so I could get a present for my husband. I couldn’t smell it till I bought it because there’s no testers but the one she recommended smells so good and I’m sure he’s going to love it.
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December 2024 by Gene Hasty
Wonderful products, wonderful staff. This was a gem you'd be crazy to not visit.
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December 2024 by Tim in Texas
Very hard to find mens footwear in sizes between 10 and 11
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October 2024 by Austin Robinson
I went into the changing room with 10 items and checked out with all 10. The clothes are great!
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August 2024 by Girl Boss
Seriously, the best TJ Maxx I have ever been to. Too bad it's 2+ hours from where I live. We were just passing thru Brownwood. Found 3 nice dresses for my daughter's mission trip. #ldsmission #ldsmissionary #waspokanemission #thechurchofjesuschristoflatterdaysaints
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July 2024 by Emily Santos
I love that there is a TJ Maxx in Brownwood now it’s definitely needed! This location is pretty good. I’m sure the store gets a lot of business as a lot of the clothing was not stocked. The fitting room employee had ok customer service. Prices were always great!
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May 2024 by Michael G Clark
Nice store
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May 2024 by Traci Moon
I used to work at a TJ Maxx. It was always fun to work there and I like shopping here too,
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May 2024 by Rose Jones
Love this place
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May 2024 by Suellen Royer
The Amiphere was good. The store was clean. I like how it is arranged. Brought some items.
