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March 2022 by Sus M.
Bathroom was horrendous someone had pissed all in the floor and took all the paper towels and crammed them into the toilet, and no covid isn't an excuse
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August 2021 by Stephanie T.
My over all experience with the Brownwood Walmart Super Center is generally good. But I have had issues such as a buggy collector, cussing in a fit of rage late at night. As well as a clerk that was standing and listening in on a conversation between my, my mother and niece as if she was part of my family. As well as customers being rude in the parking lot, while I had been trying to find my 73 year old mother who was roaming the parking lot in the rain. All because I had stopped when I found her, and got out to load her stuff in the car while it was raining. I also tend to avoid Brownwood Walmart super center, on weekends and holidays due to the loud level of noise in the store from customers. So I do not blame Walmart for rude customers, but do feel like This Walmart does tend to employee a lot of lazy people. But they also employee a lot of others who will go above and beyond their job descriptions, just to ensure I find what I am looking for. As well as many more who are friendly, that have made me feel as if I am truly valued.
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June 2021 by Charles Alvis
I have worked and lived all over Texas, and this is by far the worst Walmart or major store I have been too. They are always out of very basic things, and will tell you to just order it online, and pick up in store. If Im ordering something why would I pick it up in store and not my mailbox. Nothing is organized and things are in the most random places. It's sad that big box stores are killing small business, and in turn we are left with no other choice but to come to places like Walmart. The manager should be ashamed of how this store is.
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June 2021 by Marilee Jones
Good place to shop. I recommend shopping there. Several things you can find ans nice people to help.
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June 2021 by Mysty Newbern
Great place to find what you need! When it comes to cleanliness, it is definitely sub-par! They either need to hire more maintenance people, or they need to retrain their people on how to properly clean!
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June 2021 by Randy Reed Sr
I go grocery shopping there every week. Everything that I have got has been good. When they have it in stock.
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June 2021 by Kourtnie Daniel
For the most part the employees are nice, some are very bubbly and welcoming ? the amount of times I have been offered help because of my wheelchair is truly overwhelming. The electric carts always seemed charged enough and there are plenty of them... this will keep my handicapped butt happy
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June 2021 by Christina Helmick
Great experience as usual with grocery pickup. They're fast (usually have my order within 10 minutes of arriving), the order is accurate, and fresh foods are always just that - fresh. The staff are friendly and polite. One of the better Walmarts I've been to in the country.
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May 2021 by Chad Gill
This has to be one of the top Walmart Pharmacies in the country. They are always quick to fill prescripts and notify you when they are ready. Friendly staff understands customer service. Its obvious they function as a team. Hopefully their corporate office realizes what they have here!
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May 2021 by Naomi Shearer
Didn't give 5 stars because for the second week in a row, Walmart is out of #2 coffee filters and I finally had to order them online when I would have much preferred to pick them up in the store. Everything else was fine.
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April 2021 by Gabriela (Gaby)
There is no politeness in those employees at all. I was feeling really uncomfortable with the treatment, especially because of my skin color. Other than that, the store was fine, I found everything I needed. By the way, the parking lot is super accessible and comfortable.
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March 2021 by Jeremy J.
People working in the electronics department are rude and disorganized. Terrible experience. This is one reason most people do online shopping.
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February 2021 by Lucilia Serrano
Customer service was very rude and would not call a manager for me to speak to when I asked for one. All this over a price match something i do often so I understand how it works they don't match other walmart store prices or any online walmart clearance prices as well as anything not sold by walmart online it has to be sold by walmart I get that that is very clear to me just like it's to each managers discretion at each store on their return policy. Needless to say at the end my price match was honored after giving me a hard time. This was a terrible experience worst I've ever had at a walmart and I shop at a lot of Walmart's
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September 2020 by Alexa S.
I understand that stealing is a problem. At just about every Walmart, But not with me!!!! So, I have OCD and go through the self check out so I'm able to bag how I feel comfortable, I haven't ever had problems with this. Until I go here. So.. I am checking out and not even 5 items in, I am greeted by an employee. Asking (more like TELLING) me I'm in need of help. I say no, I am fine. I am very used to GROCERY SHOPPING & can navigate it on my own. But yet she stays.... Starts going through my checked items and the bags I had aside , asking me to see the register to make sure everything was "actually" scanned. Then pushes me over and says she needs to do it for me. My total was like $700 or $650 around there. And when it's time for me to lay she like is breathin down my damn neck looking at how I'm possibly gonna pay. NY CARD DECLINED I was on my way from Austin to Denver, CO & my bank felt it was suspicious & needed further approval. So, I had to call & get it set straight. Oh man, when I tell you this lady was gonna have an orgasm thinkin she really caught on to me... HER PANTIES WERE WET MAN. & when it took longer than w seconds to get it straightened out she had 3 other employees around us. So when it comes time for me to swipe again they're all like sweating I swear. And I got the max amount of cash back that I could just to show that broke broad I'm not the one. & i hope to never see her outside of that establishment.
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September 2020 by Danielle D.
They just lost my business for life, the employees here are the most careless and rude individuals I have ever met in my life. I will never be shopping at a Walmart again and I plan on telling everyone I know to do the same.
