Aggieland Credit Union is noted for its professional, kind, and efficient employees who provide attentive service. Customers report positive experiences with knowledgeable and friendly staff who help complete paperwork and meet banking needs promptly. A significant advantage is the lack of excessive fees common at big banks, along with benefits like early direct deposit. However, some customers experience a recurring issue with being locked out of their online accounts, requiring weekly calls to unlock it. Overall, many customers express strong appreciation and cannot imagine returning to a big bank.