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November 2023 by Joy F.
My car broke down and I had it towed to B&B. They have the best service and quality. The people there are fantastic. Rico and Kevin are top notch. They worked with me and were so accommodating. I could not have gotten through this crisis without them. I am beyond grateful and blessed. Thank you B&B. You are the only place I will ever go.
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November 2023 by Mark Wallace
My car was fixed in a very timely manner. They were very nice and thorough. Especially when explaining what was wrong and why. I definitely will use them again. Highly recommend.
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November 2023 by Christian Perez Garcia
I dropped my car off to just get some diagnostics done. Everyone I spoke to was so nice! They even had someone drive me to school so that I could drop my car off in the morning and hopefully get it back by the end of the day. I am so impressed by the customer service I received!
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November 2023 by Juana Gonzalez
My car would not want to turn on at times. I took it to different mechanics and they would tell me my car was fine and would give it back. B&B was able to fix the issue that I had and they were very fast. They had my car ready the following day, while others would usually take a week or longer. I’m not someone who is very knowledgeable about cars, but they explained to me what was the issue and even included pictures. I was able to approve what I wanted to get fixed and decline what I didn’t want! Highly recommend!!
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November 2023 by Jorge Garcia
I came in with a coolant leak in my radiator and a brake light telling me I needed to change my brake pads. I was charged $90 for a coolant pressure test to tell me I needed to change my radiator (which was already obvious) and was charged an hour of labor which is $188 to diagnose the brake light that was clearly stating I needed new brake pads. I took my car to a different mechanic after being charged with telling me what I already knew and left with the same issues and with $350 less after taxes and fees. I got tricked by their friendly customer service but they have no mercy when it comes to charging absurd prices for the most simple things I would not recommend.
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October 2023 by Jorge G.
I came in with a coolant leak in my radiator and a brake light telling me I needed to change my brake pads. I was charged $90 for a coolant pressure test to tell me I needed to change my radiator (which was already obvious) and was charged an hour of labor which is $188 to diagnose the brake light that was clearly stating I needed new brake pads. I took my car to a different mechanic after being charged with telling me what I already knew and left with the same issues and with $350 less after taxes and fees. I got tricked by their friendly customer service but they have no mercy when it comes to charging absurd prices for the most simple things I would not recommend.
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October 2023 by Chelsi Alvarez
As a new resident in Texas, I was looking for an auto shop that I could trust and feel comfortable leaving my Jeep. I visited two other auto repair shops before I found B & B and let me tell you, just by the customer service alone, I was sold. The attentiveness and how they explained what could potentially be the problem was amazing. They were so lovely and sweet. They did a fantastic job on my Jeep and it didn't take a long time to fix. They did a whole 360 check on my car, with videos and pictures, and let me know what things needed to be fixed. Their prices were broken down on the receipt so I'd know what everything cost, so no surprise fees or anything like that. I HIGHLY recommend B & B Automotive Services to anyone looking for an auto repair shop that will make you feel like you're leaving your car in great hands. Amazing customer service and they do a spectacular job. 10 outta 10!Services: Tire rotations
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October 2023 by Lisa Hibbard
Took my Dodge Charger to have checked. B&B personnel were very kind, courteous and professional!! Provided a loaner vehicle for me to use. Very upfront on details on my car. Sent quote via text message for me to approve or decline. Service was very good and my car drives like a dream again!! I still have a few things needing to be done and I will certainly be using B&B again!!
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October 2023 by Brandy Robertson
I really appreciate the service provided. I like how their system is set up to advise on the inspection results and estimate review to approve or deny service. Feedback is direct and honest, love the customer service.
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September 2023 by Kenzie Crabtree
B&B automotive is the place to go for all your car needs. The customer service was absolutely phenomenal, I cannot say enough good things. They thoroughly explained what was wrong with my car, delivered great customer service, and were people I felt I could trust. If you’re in the Bryan/College Station area and need car help, B&B automotive is the place to go. 10/10 recommend!
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September 2023 by Steve Witmer
Able was very helpful from the first call until my son’s vehicle was finished. I appreciated the detailed inspection report they sent me. I’ll call them again if my sons have car trouble while attending A&M.Services: General repairs & maintenance
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August 2023 by Yael
After experiencing frustration with another shop, I took my Volvo to B&B (who came highly recommended). What a wonderful experience! Abel walked me through the necessary repairs and costs. There was nothing unclear and everyone I interacted with was friendly and helpful. This will be my go-to place for my car repair needs!Service: Air conditioning
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August 2023 by Jayy R.
I don’t live in the college station area but I was there for a trip, while leaving my car engine blew. I found B&B and they provided 5 star service. They offer water, soda, and coffee and a nice clean area to wait. After I made it back home they sent me a thoughtful letter in the mail. The letter was hand written so I knew they took there time.Service: Auto engine diagnostic
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August 2023 by Erica Perez
Every time I have brought a vehicle here I know it’s well cared for and taken care of properly! I love knowing that the service team here knows what they are doing and I can always count on them to be honest about the work done/needed for my vehicle! Could not find anyone I trust more in BCS!Services: Tires
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July 2023 by Justin Blalock
Russ and the guys at b&b have helped me multiple time and for anyone reading this review to determine if this is a shop for you, I can assure you it is. As they are some of nicest and most knowledgeable folks in there field and will treat you right. No wonder why they have been in business since the 80s. It's not cheap to have good quality work done on your automobile, however they have consistently beat any other shop in the area on price and quality. I'm proud to call b&b my auto shop for all repairs. Look forward to doing business in the future with them. Again, thanks russ and all your guys at the shop that made my repair quick and got me back on the road. Yall are a blessing to the community you serve and could not ask for a better experience.
