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March 2025 by suzanne kastelic
This company is dishonest and will rob you if you let them. They wrongly towed my car and did significant body damage. They denied doing any damage. I will make sure anyone I knows never uses them !
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March 2025 by Cassandra Reyna
These guys are so rude, tonight my friend almost got towed and the guy towing her said if she paid $140 he would unhook it from the truck but while she was trying to pay he was taking pictures of her car for no reason, make rude remarks to her, and made her cry. She literally lives at the apartments he towed her at. This company lacks professionalism and common decency.
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March 2025 by Andrew Roberts
Absolutely horrible.. not helpful at all, horrible business just out to get top dollar
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February 2025 by Valerie Benavides
Towing vehicles while they are left on CLASSIC. ruining transmissions
You guys don’t care about anyone but yourselves.
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February 2025 by Clay Kennedy
The drivers are not up to speed on local regulations. They illegally towed my car. If you are going to make statements of fact, you better make sure you know what you are talking about. See you in court...$1000 plus 3x damages.
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February 2025 by Kristin Kennedy
This company is predatory and gives kickbacks to Park West. The cops told us they even tow UBER Eats drivers and they over charged us so we requested a hearing and filed a TDLR complaint. They towed out of a zone not legally labeled as a fire zone so they really need to be put in their place. Can't want to be the one to do it!
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February 2025 by Sean Perez
Absolutely unprofessional and escalatory with how they handle towing vehicles. Will tow vehicles indiscriminately and will yell at you for trying to reason. Literally had a pass for parking and would not listen or look at the pass. Predatory and in need of a serious reality check(in form a lawsuit).
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February 2025 by Christie Williams
Will wrongfully tow your car, ridiculously rude and unprofessional. The yard and location is extremely sketch and they do NOT care if they mess your car up when they park it in their trash yard right on top of other vehicles. Total scam, I can not believe they are still in business.
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January 2025 by S B
Parked at a business, did business there, came outside and was towed...BDS didn't care if it was a mistake. Just wanted $350 to give me my car back!
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December 2024 by Maddie
So rude and unprofessional.
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December 2024 by Graham Holmes
Towed my car even though I paid for parking.
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December 2024 by Jordan Davis
I understand these people have a job to do but they are corrupt and after money. We parked at an apartment for 15 mins and came out to our car being towed and the guy saw us running after him and just sped up. We had to pay $340 to get the car back 20 mins later. If I could give 0 stars I would.
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December 2024 by Lol Gotem
Would not give me a drop service fee nor would allow any prior discussion of anything until I was there. Incredibly, rude and nonnegotiable over any and all subjects. car drove away with several errors with no willingness to correct.
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November 2024 by Everett Wilson
My daughters car was in front of my complex less than
19 minutes was towed for 10 minutes over 300.00 dollars worst place ever i work on automotive and i know tows are not that much
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October 2024 by Bryanne Trier
Awful experience, I would give them zero stars if I could. They wouldn’t let me bring my FEMALE friend in with me after midnight (already unsafe hours to be going into sketchy areas!!) so I felt safer when collecting my car. Did not care about the danger they put college women in by leaving them stranded without a car. Did not listen to any reasoning. They complain about having to deal with upset people all night, but if their company operated differently and they weren’t so argumentative about everything maybe people wouldn’t be so upset with them (just a thought). Would not recommend going to this place of “business” if you have the choice to avoid them.
