Douglass Volkswagen is a trusted dealership known for its friendly and helpful staff, providing a positive experience for customers. The team is dedicated to guiding customers through each step of their automotive journey, whether purchasing a vehicle, seeking service, or exploring options. Customers appreciate the knowledgeable staff who share in-depth information about Volkswagen vehicles, helping them feel confident in their decisions. Many reviews highlight the excellent service, with staff going above and beyond, such as replacing batteries, resetting computers, or running vehicles through washes, all while creating a welcoming environment. The dealership caters to a wide area, serving Bryan, College Station, Brenham, Navasota, Hearne, and Caldwell, Texas. Customers frequently mention how staff members, including salespeople and service personnel, are helpful, understanding, and accommodating, often working to meet specific needs and timelines. For those looking for a safe, friendly place to buy or service their vehicle, Douglass Volkswagen offers a clean, professional environment with options suitable for families and individual preferences. Overall, the dealership is praised for its excellent customer service, knowledgeable staff, and commitment to customer satisfaction, making it a reliable choice for Volkswagen owners and prospective buyers alike.
This dealership is a pleasure to work with. We went to multiple other dealerships that were difficult and pushy. They treat you like a friend here and are willing to work with you every step of the way. Ask for Peter Royall, he is amazing and very kind. He made the whole process easy and enjoyable!
August 2024
Could not have had a better experience! Joseph Pulliam is easy, laid back and just a super nice guy! Go buy from him!!!
August 2024
Anthony went over an beyond to get me in a new car. Thanks everyone their.
