Buddy's Appliance Service is a family-owned and operated appliance company that has been serving the community since 1960. They offer sales and service on a wide range of appliances, and customers can visit their Brenham location to shop for new appliances as well.
The reviews of Buddy's Appliance Service are overwhelmingly positive, with customers praising the company's knowledgeable, friendly, and helpful staff. Kaley is noted for her prompt and informative responses to customer inquiries, while Deryl, the technician, is praised for his expertise and attention to detail. Mindy is also commended for her friendly and efficient assistance in providing customers with options when purchasing new appliances.
Customers appreciate the trustworthiness and reliability of Buddy's Appliance Service. One customer, who was in a difficult situation with a malfunctioning dryer, was impressed by the company's responsiveness and the technician's Zach's professionalism, knowledge, and kindness. Zach not only quickly diagnosed and fixed the problem but also went above and beyond by replacing the hose at no additional cost.
Other customers have also had positive experiences, with the service clerk being praised for her patience and helpfulness in locating a replacement part, and the delivery team, led by Chase, receiving high marks for their efficient and friendly service.
Overall, Buddy's Appliance Service is described as a reliable, expert, experienced, courteous, and helpful company that provides exceptional customer service and stands by its work.
I had a problem with my washer Buddys was contacted. Zach came out and assessed it and determined I needed a new part. It was ordered and Zach came and installed it. He was very informative, polite, knowledgeable and definitely an asset to your company.
Mrs. James
September 2026
Wow they are very knowledgeable and helpful. Very pleased .
September 2026
The girls are always extra friendly knowledgeable and very personal
