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December 2023 by Beverly McCue
The tellers have great customer service and are quick. There is one banker working, three people waiting for her. I've been waiting an hour and can hear their personal conversation that has nothing to do with banking. Extremely frustrating when I am waiting to talk about my business account.
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November 2023 by Tera Howell
Caitlin C did an amazing job! She got me in quickly and helped me with everything I need. (Recommend making an appointment for everyone’s convenience) She is very knowledgeable and kind. 10/10! She did everything and more than I could have asked for.
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November 2023 by Chong Wen
I scheduled a meeting with Mr. Coi Dang to get some answers about my accounts closing, sort out my checking cash, credit card bills, and when my points would hit my account. Dealt with Mr.Dang and, wow, worst bank experience ever. He kept saying I was wasting his time, even walked out of the office during our chat. Furthermore, when I inquired about potential payment methods, Mr. Dang responded sarcastically, advising me not to ask him "logistic questions." This response was not only unhelpful but also demeaning.Thanks god, he did answer my stuff in the end, but the whole time his attitude was just terrible. Made me feel like a huge bother. Never expected to be treated like that at a bank. This is the worst experience I have ever had in my life!
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November 2023 by richard holloway
Excellent customer service is always a friendly, smiling face every time I go in
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September 2023 by Tangela Bedford
My favorite branch to do business at. Great tellers, great customer service, barely ever have to wait so all in all great experience! ?
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September 2023 by Sherri Robertson
A drive thru is essential at any bank you go to. Chase on Boonville, although not the easiest to access, once there It's a breeze to go through the drive thru.There's different selections to choose from as well as quick cash.There's plenty of opportunities to shop at different locations also, so I would consider it to notch.I've been with them for years. They've always been understanding and good to me.I wouldn't go anywhere else.
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March 2023 by Zohaib Ahmad
This location doesn't have any respect. Nor no one is qualified people at this location. I came for a notarize one document it take up to 3 hours. This location is the worst. They have worst management and ethics. Unprofessional the guy literally walking in untuck shirt. I never wrote a review but this ridiculous.Caitlin was rude. Have a attitude.Bernardo don't how to juggle what things to put in priority things. The manager is gone for the day.
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January 2023 by Flores Sisters
Absolutely hate this location. They're so rude and when I needed help the woman spoke to me sarcastically and like I was a child. So when I started catching an attitude back at her she corrected herself.
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November 2022 by Cindy Rohr
Always very helpful and friendly!
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August 2022 by Dwight Caldwell
Absolutely horrible customer service. Waited over 30 minutes to add my wife to my account. Then told would be another 30 minutes, all this while the little bank manager sat in her office chair.
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August 2021 by Rodolfo Souza
I had an appointment and got there in time. So more than 30 minutes and no one helped us. In this mean time the person that suppose to attend me was talking with a costumer about the speed limit and drive! It’s such a shame for a bank like this :(
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August 2021 by J Davis
My husband and I open up an account there and had to go in to get things straight several times, the employee knows us when we come through the door. They did finally gotten everything straightened out. At first we were completely unhappy and hated our daughter recommended Chase to us. Cindy is awesome and couple of management are great as well.
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June 2021 by Brandon P
Fix your ATM outside. Please have withdraw slips in drive thru. Teller told me that I can go in side use the ATM, If you have kids like I do you wouldn't want to take them in the bank.
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June 2021 by Crystal Hamilton
They're never open when I go
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June 2021 by Krystal Hamilton
They're never open when I go
