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January 2025 by Bradley Skopik
Terrible customer service will not work with you on anything. Everyone take an 1.5 hour lunch break at the same time at 12 so if you need an earlier time and only need 5 minutes of their time they will not help you. Worst experience I've had with customers service...I rather call American Airlines than work with these people
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December 2024 by blondie 65
Run! I would give them a zero if I an option. Do not use this towing company because they will rip you off. Plus they will tell you big windys!! They Take advantage of people! They have a monopoly going! No people skills nor compassion! Shame on them! Owned by the Court family. Caused me so much extra stress! Father God knows.
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December 2024 by Iman Lalani
Parked at Taco Bell was going to get food but decided to first check on my bronchitis/ pneumonia prescriptions at cvs NEXT DOOR by the time I came out my car was getting towed I saw the tow truck drive off at a distance. The sign says parking for Taco Bell customers which I was as I got food from there after. Saw a guy preying on me that looked like he was out to find cars to tow. Must’ve seen me walk off and get right to it because it was gone within 10 minutes. I had my Taco Bell receipt and my food and they still made me pay. I was wrongfully towed and it’s horrible of them to prey on college students. $335 is an incredibly high and unreasonable price especially for the short amount of time they had my car. Absolutely ridiculous.
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December 2024 by John Robbins
Garbage like all the rest. Preying on college students and charging ridiculous prices.
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November 2024 by Alicia OKeefe
If I could leave ZERO stars, it would be too many. Worst business practices I’ve ever experienced. Sad that there are people in the world that are this low. Needing a tow is already not a pleasant experience, but leave it to this company to make it even worse.
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November 2024 by Caleb Bandoo
Bottom tier towing company, should be sued for how they handle business and their policy’s, they prey on young college students to make money. How low do you have to go for that. They also won’t even let a friend come inside the building to retrieve your car. Also take bad care of your car, came back to seeing dents on the side and scratches on my exhaust. Bottom tier company that deserves to be shut down. Would give a no star if I could. A bunch of sick people who work here preying on young college students.
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November 2024 by Jape Gig
There's an inverse relationship between the time I have left to live and the chances that this place goes up in flames.
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October 2024 by T Smith
Do not ever use this towing service. They have the worst business practices and are taking advantage of sick college kids going into the CVS near the university. Shame on them for taking advantage of people. The worst customer service I have ever experienced!
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October 2024 by Dennis Smith
Complete jerks!! They prey on poor college students trying to find a place to park and get their medicine at the CVS.
334.00 for four minutes of parking. This place should be sued for bad business practices!!
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October 2024 by Cooper Bennett
Why am I forced to schedule getting stuff out of my car and then told I have to wait 20-30 minutes after my appointment time to actually see my car. Doesn’t quite make sense
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October 2024 by Jonathan Hay
Typical bottom feeder towing company. When they’re not busy they’ll hunt for low hanging fruit at apartment complexes and lots on their own initiative to steal your money. To get your car back they lock you in a bullet proof room straight out of a horror movie to take your money. Just leeches who charge you hundreds to move a car 2 miles across town from an open parking lot.
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October 2024 by Pamela Williams
Signed over my title because they were going to charge more than the car was worth for the weekend of storage and towing. Then someone somehow got ahold of the plates and drove around in a different car with them...really shady stuff.
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August 2024 by Alex Gianfrancesco
We were parked by 717 University Drive the sign states that we have 10 minutes to pay for parking going up to look at a customers job coming down in the process of paying online. They told our vehicle within Three minutes they’re parking lot vultures business must be really bad if They don’t even give you the amount of time to pay for parking and they already have your car on the flatbed
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July 2024 by Noah H
Will damage your car, do not ever use them
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July 2024 by Amanda N
Thank you excel towing for helping with my inoperable car. Steve was onsite within 20 minutes, he even pointed out the problem for me. I appreciate his kindness and efficiency on a pretty bad day.
