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January 2024 by Reid Allen Fugate (pathologicalcoma)
Got Horizon Zero Dawn for PS4 for $9.99, just the game I was wanting to play again (this time to finish). The dude working the register was cool enough, too.
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January 2024 by Drake Todaro
Keller is very helpful. Fantastic employee at this company.
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October 2023 by Christopher Duran
I called this store yesterday afternoon. I asked the employee if they had a Xbox series S. She said “yes we have 1 for $250.” I said great I’ll be there to get it. Me and my son leave Caldwell to head to the store to get it. Half way there I call again to make sure it was a brand new series S that comes with a controller. (I put it on speaker phone so my son could hear .). She said ,”yes. It’s brand new with a controller.”Well when we get there 45 min later she grabs the console and rings it up. It rings up for $299. I said wait I called a couple times just now and you said it was $250. She said ,”sorry. It’s actually $299. “.I didn’t argue. I just said “ok never mind then.” I was bothered by it yesterday, but today I’m more bothered by it. Idk. I feel like maybe she should have honored the $250 price given over the phone twice.
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September 2023 by Landen McGough
Employee said he would hold an item for me till the end of the day. I came back two hours later and a new employee looked at me like I was crazy for 10 seconds without saying anything then said they sold it.
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July 2023 by christopher ellsey
My last review was hastefully done. They did me right.
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June 2023 by Melissa Schiller
Service was great and had what I needed
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May 2023 by Shhmiguel Garcia
They had my game but not my preorder bonus for legend of Zelda totk. I was told I could get my game and preorder bonus the day of release since I missed the midnight release they did at 11pm on may 11th. I was promised that I was guaranteed my preorder bonus but when I showed up we’re out (I was at the store with in the first 30 minutes of it opening). They simply rung me up and didnt mention anything about being out of the bonus.
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December 2022 by Donna Scott
Keller aka Sheldon is an amazing employee! Keller is super helpful, nice, friendly, and kind and we need more employees like him at businesses all over. Keller deserves a pay raise and a higher position!!
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November 2022 by Ashley Lilley
This is my funko pop stop in bcs! They have a rather large selection and never disappoints.
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November 2022 by jon Gmod
Got a few good deals & worker knew their stuff
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November 2022 by Pranav Vaidik Dhulipala
The associate was quick with finding the game I was looking for
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August 2022 by Carol Huerta
I went here looking for a few figures and Ruby really took care of me and helped me find exactly what I was looking for.
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February 2022 by Amanda Vick
Awesome customer service! I had called to ask about some games for an old console.. they didn’t have what I was looking for but Drew helped me find some fun games anyway.
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February 2022 by Chopjohnsu3y
I usually have a great experience here and get to talk to a couple cool down to earth and knowledgeable people.Unfortunately I’ve run into a woman that works here that just does not want to help with the most simplest things. Tried to trade in a sealed game (which come to find out cannot be done because corporate says they can’t due to it possibly being a stolen video game and I wasn’t aware or even told that was the reason) and she just wouldn’t do it. Even if I opened it in front of her. Okay whatever no big deal.Went in today to exchange a game I ordered online brand new that came in a bent box. I was told she could return it but have to order it online again due to no stock being available. Cool no problem let’s do it. Then she proceeds to tell me that the price of the game has gone up so I’d have to pay even more to get the game even though I was trying to exchange it. How does that make sense? Literally any business I can think of simply just takes the item back and reorders it regardless of price. Basically if you’ve got even a slight problem just PRAY this girl isn’t working. I wish I could remember her name to warn others to just go back another day.Elizabeth is cool though.
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January 2022 by Josh Snows
They said the price I was paying was a holiday price at $10.99 got home and pulled the sticker off and underneath said 5.99 they really be hurting for money apparently.
