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November 2023 by Zeke Martinez
The worst H-E-B Pharmacy location I have ever had to deal with.Always out of common medications. They don't notify patients ahead of time if the are out, so when you show up, that's when you find out you don't have every prescription you need.When you ask if they can transfer the missing prescription to another area H-E-B that they see has it in stock, they will tell you that YOU can call the other H-E-B yourself... even though they use the same system, and can have it transferred themselves. This has happened on two separate occasions.I been on the phone today for over an hour having to deal with my doctor's office and my new pharmacy because H-E-B incorrectly told my new pharmacy I only had a 1-month prescription, when the doctor prescribed a 3-month supply. So now I have to have the new pharmacy deal with my doctor again on getting me the other two months that should have come in the first place.The only reason I was made aware of all this was because my doctor's office called confused as to why is this H-E-B pharmacy is still submitting prior authorization requests to fill this prescription, when it's been transferred to the new pharmacy by H-E-B.Another time, they told me it was going to be a two-day wait for a medication that is pretty important, when I brought up that they have some serious issues about their system, I got told they found the medication in a storage closet and could fill it in 20 mins. It went from a two-day wait to actually having it because they happened upon it in a closet!How does a pharmacy not know what it has in their possession?!
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September 2023 by Norman Lee
The staff is helpful and always looking for ways to save you money
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June 2023 by Margaret Lange
Love HEB pharmacy. You can't find better prices on prescriptions.
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April 2023 by Angela Garcia
This pharmacy took such good care of my family over the pandemic! HEB partners are the best!
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April 2023 by Stonewall Jackson
It's convenient to where we live.
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March 2023 by Alejandro Garcia
Great Pharmacy team! Although under appreciated by community and patients. Work hard and go above and beyond for everyone. I hope they realize they do better than people seem to see.
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March 2023 by David COYOTE
Rude, ghetto, untrained, ignorant, or just really dumb babies working here.
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January 2023 by Aly H.
I love my H-E-B. They're always willing to help me out and if they don't have what I'm looking for they always offer an amazing alternative to complete my shopping cart. Amazing team at Bryan 1.
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December 2022 by
I have been trying to get in touch with someone for weeks but no answer plus every time I go in to talk to someone they is never in a good mood always good a bad attitude plus fix this if thing is not going get any better I will be changing my service somewhere else
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November 2022 by Sidney Moehlman
The phones aren't being answered or not ringing in the pharmacy. Haven't been able to get a person for 2 weeks. Ringing for 20 minutes. Love the pharmacy The people are great. Please fix the ringer. 10/29/22.
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September 2022 by Jackie
Always friendly and very helpful with answering questions and never a long wait on your prescription or refills?
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March 2022 by Jackie Ward
Always friendly and very helpful with answering questions and never a long wait on your prescription or refills?
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January 2022 by Robin S.
Till today my main grocery was HEB at 1609 North Texas Ave. in Bryan, TX. On December 30th, I went in and bought lobster claws and snow crab legs. The people I spent New years eve with also bought seafood. We had so much, I froze the claws for another meal. Last night, I decided to take out 3 claws for dinner. They were bad. I still have the receipt so I called up HEB to see if they would replace them. $30. is a lot of money to throw in the trash. Well I was told I should have asked if I could freeze these if I didn't eat them right away. REALLY!!!!!!! So I will now be taking my business to Krogers. Wow, I never expected that from HEB. I usually don't bad mouth anyone on facebook, but this is really bad business.
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December 2020 by Mike Montemayor
Omar Vasqez is about the best when it comes to customer service
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October 2020 by Isela Zavala
(Translated by Google) It is a very excellent store, I and my family recommend it(Original)Es una tienda muy excelente yo y mi familia la recomendamos
