H&R Block is known for its kind and efficient staff. Customers appreciate the friendly service, particularly from tax preparers like Kristina and Kristi L., who are recognized for their knowledge and quick work. Many clients have expressed comfort in returning year after year due to the positive experiences they have had. However, some have faced delays in receiving their refunds, leading to a recommendation to visit the office despite this issue. Overall, H&R Block provides a clean and welcoming environment for tax preparation.
Carol Esparza is by far the best income tax person I have EVER been to. If you are at all dissatisfied with the person you are doing taxes with now come see Carol next year. She actually cares AND listens to her customers and is in tune with the tax laws like no one else I've ever seen. Thanks again Carol
March 2026
Ms. Na Wei was fantastic! Professional, kind and knowledgeable.
Highly recommend her and H&R block.
March 2026
Carol Esparza was great, very professional and on top of the newest changes. I highly recommend her.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee