Medi Care Equipment Specialties Inc. in Bryan, Texas, is highly regarded for its knowledgeable and helpful staff, especially a staff member named James. Customers consistently praise James for his expertise in wound care and medical supplies, as well as his willingness to go above and beyond to assist. Many note that James works hard to coordinate with doctors, Medicare, and insurance to set up accounts and ensure they receive the supplies they need. His dedication and quick responses have earned him strong praise, with some customers willing to travel 100 miles just to deal with him. The staff at this business are described as helpful, patient, and courteous. They are attentive to the needs of elderly patients, providing assistance such as bringing out chairs and helping with dismantling equipment so that customers can take supplies immediately. Customers appreciate their effort to accommodate urgent needs, especially when dealing with out-of-town relatives. In addition to James, other staff members like Lori and Dee are also recognized for their friendly and efficient service. The team’s willingness to promptly provide supplies, along with their courteous attitude, creates a positive experience for customers. Overall, Medi Care Equipment Specialties Inc. is known for its knowledgeable, caring staff who prioritize customer needs and deliver excellent service.
I have not been in person nor met anyone face-to-face, but they have superb customer service over the phone!! Would give them more than five stars if I could.
October 2025
Very helpful in getting my husband's oxygen equipment delivered and made sure we knew how to use it.
June 2024
James was excellent help helping me osteomy and got me what I needed very knowledgeable on wound care as well! Ask for James, he is awesome"
