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February 2024 by Jim Rumbold
Big selection of parts and good group of parts people.
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January 2024 by Matt
When Rush said repeatedly nothing wrong with my truck they fought with Cummins when my truck was new and using 2 gallons of coolant a week. They had the truck 47 days but it was holidays and Cummins holding up testing procedures. They found the head was cracked in 7 places and washed 5 liners and Cummins said only do the 5 liners but Performance Truck fought and did all 6 liners and pistons…all at 83k miles. They work with you for getting in if simple repairs when they can. Almost 500k on truck now and everything they did has held up great
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August 2023 by Johnny Tyler
Very bad experience they kept my truck for 5 weeks trying to figure out the problem though they fixed it. Got over on I-20 in Abilene broke down again with the same problem..
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April 2023 by Jordan Centers
Use These Guys For A Large Majority Of My Parts For My Diesel Shop. My Guy Paul In The Parts Department Is A1.
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March 2023 by TINKER GARAGE
Don't rely on front desk personel to give you the right parts ( they lack the experience on parts knowledge) or to assist you on time without throwing you on to the next staff member at the counter while they take care of their own personal matters. Not only were the guys rude but they also gave attitude for requesting to be helped.
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March 2023 by JC Nicolai
These folks understand life on the road. Cory, the shop foreman, makes an honest effort to balance shop demand with a driver's schedule. There experienced and friendly crew communicate with the driver and share knowledge regarding the work and repairs needed.The large and clean service bays show pride in what they do. They have a spacious driver's lounge and kitchenette. The huge accessory shop is a great place to pass some time and find some of those extras you've been wanting for your truck.If you are in the Houston area and in need of repairs or simply want some accessories Preference Truck Bryan should be first on your list.
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February 2023 by Lincoln Morris
Horrible staff. Worst experience buying a trailer or anything I've ever had to do. salesman and financial Manager both had their heads in the ground it seemed. didn't know what to look up what to ask for how to verify stuff just a nightmare. I'll never go there again I will never refer anybody there I'll drive to Oklahoma to get a trailer or parts I'll never stop there again the trailer I bought broke down on the way home if I could give you all the negative star I would
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January 2023 by Alex Herrera
You guys helped me get right back on the road where a man of there word love this place saved me from losing a contract did everything right and the price was fair worked with my warranty as well will definitely come back!
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August 2022 by Sherita Lomax
Poor customer services at it's finest!! My husband recently tried to get a oil change for his box truck by this company for the past 2 days (7/25 and 7/26/22). He was told by a worker in the service dept they were able to complete the oil change on the same day. It never happen. No one called to notify or follow up. When he arrived he discovered his truck had not been service. Please do better performance truck bryan
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August 2022 by Lisa Maphet
Cheyanne got me the invoice I needed! I had very limited information, but she helped me figure out what I was missing to close our month. Very friendly, helpful and professional!
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August 2022 by Chip Davis
For those of us that work on the north side of town this place is a lifesaver. Damn near everything you would ever need for your truck or trailer is here. Can't speak for the service side, but the parts are terrific
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July 2022 by Jodi Loveall
The reason for 5 stars is one person! LISA!!! She is knowledgeable and helpful, goes the extra mile to help locate the right part. Very friendly and highly recommend! Thank you!!
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April 2022 by Clay E
Can’t get the right stuff order and say it’s will been done in a few days! My truck been up there since December and it’s done this week and it’s march! Don’t use them.Finally got the truck back an guess what they lied to me and said it was going cost 2500 got the bill it was a lot more. They did stuff I didn’t tell them to!! Plz go to someone else!! They have done this to a few other people I know!
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April 2022 by Doug Roth
Had a great experience there and awesome mechanics.
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March 2022 by Albert Guilfoil
I drive an hour to have work done on my truck and to buy parts they are hands down the best place to have service or buy parts. Also avoid all the dealers close to Houston when you can get service where the next time you come back they'll remember you and be truly happy to see you.
