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February 2024 by Chesney Grych
I absolutely ADORED the experience I got here today. I was unaware that they did grooming here, and once they told me it saved me a trip! My boxer turned 7 years old today, so he’s a little nervous, but Casey and the shift lead made his experience just as great as mine. All the staff was extremely friendly, and they have such great prices. I will definitely be back! Ambrose says thank you to everyone!
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February 2024 by Brian F.
If this company is going to offer coupons, they seriously need to upgrade their system to facilitate their customers better in the 21st century. Emailed coupons get lost in today's spam and snail mail coupons are too difficult to keep up with. Sometimes they'll give you a discount at the register. Sometimes they don't. Then they act like they're doing something they weren't supposed to be doing. I can order this food online from Amazon at a better price with free delivery and on a scheduled basis and not have to put up with Pet Supplies Plus' retail store drama and coupon games. And they never offer to help carry out heavy items! Waiting for someone to end her conversation and appear at the register for check out is inconsiderate and a time wasting pain. Just rotten customer service!
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January 2024 by Sabryna Brown
The Cat who manages this store runs a tight ship and you can tell - the store is always clean and well stocked, and they make sure the employees are caring and helpful! Best pet store in BCS
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January 2024 by stuntstyle777
My fur babies and I absolutely love and appreciate this store. The employees are more than exceptional.It's always a 5 star experienceThank you Pet Supplies Plus Bryan
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January 2024 by Michelle Hudson
Love Pet Supplies Plus!Easy and convenient online ordering and curbside pick up when you are pressed for time and not able to go in and shop.Friendly staff!?
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January 2024 by Dana W.
I picked an extra small harness out of the clearance bin that had a pink % off sticker and a printed price tag of $8.98 that had been attached to the harness with plastic tag that can only be attached with tag gun. I also pick up the matching extra small collar which had no tag at all. At check out the sales clerk, rang up the harness for $8.98 and then called for a price on the collar. The shift leader came and rudely asked the sales associate if there was another collar with a price, to which I told her there was another collar in the bin, but it also had no price. The shift leader, then went and dug in the clearance bin and found a free floating tag not attached to anything and brought it over and said this is the price of the extra small collar. The sales associate, then rang up the collar which was more than the harness, so I said it can't be more than harness, so the sales associate double checked with the shift leader who came over and tore off the tag that said $8.98 on the harness and said very rudely to the sales associate and me, THAT'S THE WRONG PRICE! And then held up the pink % tag in front of me. In the end when the sales associate rang up what the shift lead told her, the clearance harness and collar rang up for the regular price. So I asked the sales associate to remove them both form my purchase. I am shocked the shift lead spoke so rudely to the sales associate in front of me and other customers and even more shocked that she would rip a tag off of a harness that had clearly been placed by the store instead of honoring it. this is not the first negative experience I've had in the store, I'm not sure it's worth returning to shop there again.
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January 2024 by Malleri Mcgee
Casey in grooming is so amazing! She takes her time, and does amazing on my Bella. She is so sweet to her, and asks me good questions on my preference. She always delivers, and makes me feel like my Bella is cared for & loved while she is there. Thank you Casey for going the extra mile.
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January 2024 by Cherie Edmonds
Each time we order for our pets the order gets here way ahead of time and right to our front door. Our family only uses Pet Supplies Plus for all of our pets needs.
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January 2024 by Lor'ee K Easterling-Allgood
This place has updated everything AND Good Ole Fashioned customer service EVERYONE had smiles.
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December 2023 by Linda Whitworth
The staff is always available and very helpful. The products I use for my dog are always in stock.
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December 2023 by Elaina Loehr
Mrs. Patrice always takes great care of me and helps me find anything I need!!!
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November 2023 by jon Gmod
LOVE that they love furbabies, accommodate our desires, cashiers know their stuff and carry most of our wants, or make a request!
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November 2023 by Tonya Baker
very friendly, very clean establishment. I love the store
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November 2023 by Lorrie Coulter
Great place great service love that they always sponsor the nail trimmings and microchips
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September 2023 by Jessica A. Salinas
Just want to say we always have a great time visiting this local store! Love their deals and my daughter loves stopping by to see Nugget ?
