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June 2024 by Katie W.
Called AAA, they sent Gary from here. He crossthreaded my lugnuts when changing my tires and now I have to pay $125 to get them broken off.
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March 2024 by Victoria Charron
Had problems starting my car and Bobby came to jump start it. Very friendly and helpful!
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February 2024 by Tori C
My car wasn’t starting and I figured I’d have to get my battery replaced. A technician named Gary came to jump start it and realized that one of the screws to the battery was loose. He explained that it could be the reason why my car wouldn’t start. He was able to tighten it and my car worked perfectly after. Very kind man and saved me a lot of money!!
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February 2024 by Helen Lawson
Called AAA to get a jump for my car and Gary from Phil Thweatt came out to help. He arrived 20 minutes before the estimated time AAA gave me and was very nice and helpful.
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December 2023 by Denise Payton
Gets the job done .
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October 2023 by Mir Ali
Came promptly and got my spare placed within minutes. Thanks!
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September 2023 by John Burner
This place deserves 0 stars. Called them to change a tire through AAA and waited multiple hours for them to show up. Not only did they never show up but they also don’t answer their phone- it goes straight to voicemail after someone manually hangs it up. At least have the decency to update your customer and let them know that you’re not going to show. After seeing reviews with people having similar experiences, I can safely say that I would never recommend this place to anybody. What a waste of time.Service: Car towing
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September 2023 by Jiahong Zhou
Requested a towing service through AAA and the technician never showed up nor picked up the phone. ETA was 9:38pm and I waited until 10:30pm and just nothing. Extremely frustrating experience. Avoid this place for your own good please.
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September 2023 by Kaleb C.
This place deserves 0 stars. Called them to change a tire through AAA and waited multiple hours for them to show up. Not only did they never show up but they also don't answer their phone- it goes straight to voicemail after someone manually hangs it up. At least have the decency to update your customer and let them know that you're not going to show. After seeing reviews with people having similar experiences, I can safely say that I would never recommend this place to anybody. What a waste of time.
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August 2023 by Hannah LaFollette
How can you put negative stars? Their phone goes straight to voicemail, don’t show up even after the eta they said and don’t ever update after they “received” the request. AAA sucks and so does this place. Google asked “did you use this business?” Obviously I did not because they don’t show up or answer!!! THANKS FOR NOTHING
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August 2023 by Tina L
Called for a tow at 2:05pm they said they would be there by 3:15pm but nobody ever showed.
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August 2023 by Wrestling C.
Requested a tow from AAA, they never showed. Requested help with a flat, they said they had the tools to help, they did not. Requested another tow, they closed and did not let anyone know (they say they are 24 hrs but they close at 2pm on weekends). We requested a tow at noon and they did not let AAA or I know they won't do the service until the next day, almost 24 hrs later. Unprofessional, rude, and unreliable.
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August 2023 by Courtnie Kubelka
Super helpful and quick!! They dispatched a truck within 30 minutes, but when they arrived, they realized we needed a flatbed. They scheduled that for us while we were still all together, and then my wife and I grabbed some food near by while we waited for the flatbed. We were quoted at least two hours to wait, but it was only about an hour. Everyone was SO kind and helpful. We will definitely use them again should the need arise.Service: Car towing
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August 2023 by Kayla Davis
My transmission went out on Hwy 6 @ OSR (6:09p). AAA dispatched Phil Tweatt for a flatbed tow. I received a text that the driver would be there around 6:39p. Never showed up nor called. I received a second text that the driver will be there around 7:43; still, no call no show. I ended up calling USAA & they had a towing service out of Navasota to me in 35mins. I had a long conversation with AAA first thing this morning. I’ve never had any issues with AAA. If I ever need to use AAA again and Phil Thweat is the recommended service: I will greatly ask for a different wrecker service.
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April 2023 by Krystal Davis
A few weeks back, AAA sent this company for towing due to a battery repair problem that occurred when an employee atAutozone tried to change out a battery. Bobby Vance went above & beyond to fix the problem and towing was not required. Thank you so much Bobby! Would highly recommend.Service: Battery
