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August 2023 by Paul & Stephanie Patranella
put 4 new toyo's on the back of our 5500 made it less than 1k miles before one blew and ruined the wheel too... they say no warranty on tires besides mfg. warranty and it wont cover this tire. wheel $225, tire $479 we have 6 of these trucks , really want to do business with these guys but am upset
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July 2023 by Mike Crites
My first experience with Southern Tire Mart. Great facility and professional staff. Clean facility. I would definitely recommend this location.
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February 2023 by jonathan LaBorde
Called in a road side assistance call at10:30. Explained we had split rims and gave them the tire sizes. We explained we are hooked up to a wrecker and paying $350.00 per hr. Please hurry! The dispatcher said the would be there in 1 hr 30 min with new tires. 3 hrs 15 minutes later the repairman showed up. Looked at the situation and acted extremely unprofessional throwing a fit. Called the owner of the rig screaming he didn’t change split rims. We explained to him we told the dispatch they were split rims. The service tech got in his truck after throwing a second fit and drove off. We had to call Mitchell Tire in Caldwell. They arrived in 30 minutes and changed out the tires.
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February 2023 by Russell Brown
Southern Tire Mart of Bryan has leveled up the quality of tire sales & services in B/CS!
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October 2022 by Evan Morrison
They are usually pretty quick to get you in and out.
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July 2022 by Russell Long
Nothing has changed...Get me in.. Make sure they understand my needs.... Get my tires mounted... Take my money... Then kick me out the door.... All with a smile.... ? ? ?
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July 2022 by John Winer
They will leave you stranded if they feel like it. I have an account with them, they had the tires I needed, I called emergency roadside assistance line on Saturday,6/4/22, I had a bulge that developed in one of my steer tires and wanted to replace both of them. The on call Tech refused to do the call because he wasn’t “comfortable” with doing my repair???? First time having this happen with southern tire mart. I use them all over Texas for my tire needs and this incident happened with this particular store. Kind of weird for them to refuse an emergency call when they had the tires in stock. Had to get a 130 mile tow home. Reference number for emergency call #602640
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March 2022 by Terry Howell
Kenny and all the people at Bryan, southern tire mart always give great service and the best prices they can.
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March 2022 by Riley Wilkerson
The shop is very organized and had a very pleasant experience. Tyler was very helpful and was able to help with my tire issues quickly and efficiently - definitely recommend!
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March 2022 by Kiley Burkhart
Their staff is extremely helpful! When I came in, I was greeted and helped by Tyler. He was very respectful and helped me with my problem! I would absolutely recommend this company!
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February 2022 by Tom L.
Great tire store! Tyler and Mike were extremely helpful with my RV tires and the place is clean and efficient. Come here first, folks!
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January 2022 by Suzanne Arensdorf
We operate an interstate motor carrier business. Tires and other items required to maintain a commercial vehicle are exempt from state sales tax.Southern Tire refused to follow the law and charged state sales tax in addition to the Federal Exercise Tax (FET) that is already charged.The manager was incredibly rude and unprofessional and refused to even read the law. He said, 'if you don't like it, leave.'DO NOT do business with this company. They are ripping off hard working truck drivers. Truck drivers keep America running!Recommend getting yourself set up with a company that understands and follows the law such as Simple Tire.
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January 2022 by Andrea Turk
This place is amazing! From the moment you walk in and are greeted with smiles and kindness while dealing with crappy luck and flat tires to when you walk out their door. They were able to quickly do a safety check and let me know that, unfortunately all four of my tires were bad (I looked, bad is a nice description) Replaced my tires, balanced them and off we went within less than 2 hours, without any appointment just need! I will be going back to replace the tires on all my vehicles from now on.
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October 2021 by Angie Jojola
Everyone there was absolutely amazing and great customer service is hard to come by. I had a small balance problem and valve stem caps issue, but they fixed the balance issue with no extra fee and are going to replace my valve stem caps. The inconvenience of having to waste my gas and my time going back was the most frustrating thing ever. I am glad y'all stand by your work, and you know how to treat your customers with great customer service. Jai was amazing and so understanding.Thank you
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October 2021 by Matthew Longoria
Came in on 10/7/21 with a tire I wasn’t able to find anywhere else in town. I arrived at 1:50 pm with a blown tire and by 2:05 pm I had a new tire mounted in my vehicle and was headed back down the road. Great service highly recommended this company!
