Severe lack of staff attentiveness. As well as lack of maintenance. A good amount of the machine have been out of service for anywhere between 2 weeks to about 6 months. If we get charged membership dues, what do they go towards if they machines don't get fixed?
November 2023
The Bryan location has several pieces of equipments banana service for 6 months. And now there's about 15 of us standing outside on a Sunday morning at 9:30 and no one's come to open the place yet. If you really want me to cancel my membership times two you're doing a damn good job of it
October 2023
I have 4 kiddos, and getting time to workout can be hard, but the kids care here, specifically Yabria, is the reason why I’m able to make these workouts happen. She helped my youngest baby get use to not being with me all the time, and made me feel comfortable leaving my kids, because she is so amazing with them.
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