-
June 2023 by Karol Milam
We needed a small enclosed equipment trailer. We were so pleased with the trailer. It was clean The staff were so sweet and kind! The whole experience was so pleasant! We recommend this location for all uhaul needs!
-
February 2023 by Sara Coats
10/10 RECOMMEND!! Audrey and Emily were extremely respectful, fast, and accommodating to our schedule. We returned the truck a few hours after the deadline and they were nice enough to waive any extra fees. All of our answers were answered promptly and they were always a phone call away if we had more questions! If anyone is in the market for a U-haul or storage facility, this is the place to go! I definitely will rent from them again!
-
April 2022 by Roberto Castro
Very friendly people
-
September 2021 by Eduardo Colombo
Do NOT recommend ! HORRIBLE experience.Staff is RUDE, IMPOLITE, UNMOTIVATED and UNPROFESSIONAL.Staff is not capable of operating their own system and did no try to make it happen.I used a rental truck that was fully dirty, they overcharged me in 40$ for gas that I did not use.WORST PLACE EVER
-
September 2021 by terrance zenn
The Uhaul in the College Station, Tx area across from the College Station Walmart is VERY RUDE, POOR CUSTOMER SERVICE, they gave me the run around for 3 days about my belongings in the pickup truck I rented from them just to say on the 4th day that they threw my belongings away then said it shouldn’t have gotten left in there I suggest getting NEW employees because the men there are VERY RUDE and I’m sure uhaul is going to loose business with that type of customer service I’m NEVER GOING BACK TO THEM AGAIN
-
September 2021 by Edward Gurka
Picked the 24/7 mobile pick-up for a truck before opening ours. Turns out the store didn't set it up. They also have signage that says "rent anytime using your mobile device" with a big uhaul logo under it. There are tons of other uhauls in college Station, go ANYWHERE else but here. Waste of time.
-
May 2021 by Clara Kamara
Truck ready on time and courteous staff
-
March 2021 by Edward Sherman
Went to rent a vehicle, and after turning it it and having it for a total of 5 hrs I was charged for 10 hrs of use. I explained the situation to the woman at the counter and she was unable to resolve my issue and had me call U-HAUL myself. After speaking with U-HAUL an agent called me and told me they’d process a refund but then started adding charges that were never discussed to my bill to minimize my refund. I told the agent I had received no prior notice and he responded with “That’s policy“. Wouldn’t recommend, staff is rude and unmotivated.
-
November 2020 by evil korkoskie
Again along with ryder didnt have with what i needed and if so the price was outragous thee only difference was uhaul had alot better website user friendly site ryder did not.
-
October 2020 by Tamia Thomas
Went to schedule to get a uhaul, I was walking behind the assistant manager & her child to go in the building. The lady had her daughter lock the door & I tried to get in. She didn’t communicate with me at all, just had me stand outside looking crazy, so I left and didn’t get a uhaul smh so I had to go to another place.
-
August 2019 by Lorin Harvey
Signed up for mobile pick up for a time that the store wasn't open. Called customer service and confirmed the mobile pick up. I Arrived at the correct time and found out that this uhaul store decided to not set up the mobile pick up. I had to wait until they opened and ended up wasting my time/money and the time of the movers who were there to help me.
-
June 2019 by Abraham Castaneda
(Translated by Google) Very helpful staff
-
January 2017 by johnny turner
We have used this service once. The service was good and helpful.
