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January 2024 by C S.
Half the time you can't use the ATM at this bank and this location NEVER answers their phone. I call so many times in a row to catch them if they're between customers and then you go up to the bank (still calling) and see that they aren't busy with anyone.
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March 2023 by Jacob S.
Eliseo Ruiz was a pleasure to work with. He was very professional and took care of my needs in a timely manner. Be sure to request Eliseo when coming into this bank.
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August 2022 by Google user
Just one of the 3 ATM stations is functional, other 2 are just good for causing inconvenience.
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July 2022 by Rohit R
Just one of the 3 ATM stations is functional, other 2 are just good for causing inconvenience.
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March 2022 by W S.
Atrocious customer service. Been dealing with them for years, but they change a procedure preventing me from logging in and don't care!
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October 2019 by Ana B.
We've been business clients for 3 years at Chase in Buda. Always experienced nothing more than friendly and fast service. I know that a new manager took over and hasn't been nice at all to us. Today I waited for over 15 minutes at the business driving line to get transaction completed: 5 simple cash deposits. Quite disappointed and considering looking for other options.
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June 2019 by Garrett S.
I used with Chase bank for personal account transfer stuff, which I like some worker on front only trust with female workers, but I do not trust that j*** guy wear tie who not know how to help to client for their wants for their personal different bank transfer to Chase's account. I will not with that tie guy who not know how to use this. I will go with female workers who can know how to use that. I had experienced with that before.
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August 2018 by Dustin L.
I love this location and don't see why they have such a low rating! Thy are always really nice to me and are very helpful! Maybe it's the way these other people are acting when they are there. You know what they say .... you attract more bees with honey!!
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February 2018 by Celeste F.
If I could rate this place with 0 stars I would. Horrible customer service. Do not waste your time banking with them.